SASSA Contact Details – Address, Phone Number, Email and Offices
Have you ever wondered how I can contact SASSA and get my questions answered promptly? There may be times when you need assistance that can’t be provided over the phone or email, and you badly need to find their physical office nearest to your residence. Well, the good news is that there are almost 46 districts and 389 local SASSA offices.
In addition to the district and local offices, SASSA also has a number of service points, such as pay points and satellite offices. While the pay points are only used to pay out the grant payments, but satellite offices also provide a range of services such as assisting you in grant applications.
SASSA provides multiple channels to assist their beneficiaries for SASSA status check. You can seek help from SASSA over a call, email, or social media channels or by visiting a physical SASSA office location, SASSA representatives will do their best to help you out in the application process and in answering your queries.
SASSA Head Office Location & Contact Details
As there are multiple offices of SASSA across all the regions but they are all controlled by SASSA Head Office. SASSA’s head office is located in Pretoria, the administrative capital of South Africa.
| Office Address | SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria |
| Postal Address | Private Bag X55662, Arcadia, Pretoria, 0083 |
| Phone Numbers | 012 400 2000, 012 400 2322 |
| Toll Free Number | 0800 60 10 11 |
| Fax | 012 400 2257 |
| GrantEnquiries@sassa.gov.za |
SASSA Offices across all the Provinces
SASSA has offices across all the provinces. We divided all the offices and their contact details by their provinces so that you can easily find the nearest one.
SASSA Eastern Cape Offices
Regional Office Contact Details:
| Office Address | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 |
| Postal Address | Private Bag X9001, Chiselhurst, East London, 5200 |
| Phone Numbers | 043 707 6300, 043 707 6472, 043 707 6335 |
| Fax | 043 707 6481, 043 707 6487 |
| Emails | GrantsEnquiriesEC@sassa.gov.za, ECCustomerCare@sassa.gov.za |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Mr Zanoxolo Mpeta |
| OscarM1@sassa.gov.za |
SASSA Gauteng Offices
Regional Office Contact Details:
| Office Address | 28 Harrison Street, Johannesburg, 2000 |
| Postal Address | Private Bag X120, Marshalltown, 2107 |
| Phone Number | 011 241 8320 |
| Fax | 011 241 8305 |
| GrantsEnquiriesGP@sassa.gov.za | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Mr Themba Matlou |
| ThembaMat@sassa.gov.za |
Other SASSA Offices in Gauteng:
| Address | Phone Number |
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | 011 241 8300 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 012 730 0325 |
| 197 Church Street, Grand Central, Midrand, 1685 | 011 545 5900 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 011 989 5806 |
| 7286 Pela Main Rd, Orlando West, Soweto, 1804 | 080 060 1011 |
| 87 Elston Avenue, Benoni, 1500 | 081 815 1197 |
| Sisulu Street, Orlando West, Johannesburg, 1804 | 080 060 1011 |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 080 060 1011 |
| 18A Grey Avenue, Vereeniging, 1930 | 016 430 0900 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 016 3604202 |
| 29 Catlin Street, Germiston, 1400 | 011 776 8049 |
| Khumalo Street, Spruit, Johannesburg, 1426 | 080 060 1011 |
| 32 President Street, Fochville, Johannesburg, 2515 | 080 060 1011 |
| 27 Court Street, Nigel, 1490 | 080 060 1011 |
| 11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | 080 060 1011 |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | 080 060 1011 |
| Palladium Street, Carletonville, 2500 | 080 060 1011 |
| Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020 | 013 9358200 |
| 20 6th Ave, Springs New, Springs, 1560 | 080 060 1011 |
| 90 Loveday Street, Johannesburg, 2000 | 080 060 1011 |
| Mahube Valley, Pretoria, 0147 | 066 142 5630 |
| Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300 | 014 591 9940 |
SASSA Mpumalanga Offices
Regional Office Contact Details:
| Office Address | 18 Ferreira Street, Nelspruit, 1200 |
| Postal Address | Private Bag X11230, Nelspruit, 1200 |
| Phone Number | 013 754 9446 |
| Fax | 013 754 9501 |
| GrantsEnquiriesMP@sassa.gov.za | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Mr Themba Matlou |
| ThembaMat@sassa.gov.za |
Other SASSA Offices in Mpumalanga:
| Address | Phone |
| 17A Murray St, Ermelo, 2350 | 080 060 1011 |
| Schoemansdal, 1331 | 013 753 5458 |
| 89 Scheeper Street, Belfast, 1100 | 080 060 1011 |
| Verena-C, Langloood | 080 060 1011 |
| Thulamahashe-A, Thulamahashe, 1365 | 080 060 1011 |
| Emzinoni, Bethal, 2309 | 017 801 1694 |
| Klip Street, Groblersdal, 0470 | 080 060 1011 |
SASSA Limpopo Offices
Regional Office Contact Details:
| Office Address | 43 Landros Mare Street, Polokwane, 0699 |
| Postal Address | Private Bag X9677, Polokwane, 0700 |
| Phone Number | 015 291 7509 |
| Fax | 015 291 7416 |
| Emails | GrantsEnquiriesLIM@sassa.gov.za, CustomerCareLim@sassa.gov.za |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Ms Zodwa Mvulane |
| ZodwaMv@sassa.gov.za |
SASSA North West Offices
Regional Office Contact Details:
| Office Address | 1st Industrial Site, Mahikeng, 2735 |
| Postal Address | Private Bag X44, Mmabatho, 2735 |
| Phone Number | 018 388 4006 |
| Fax | 086 611 9740 |
| Emails | GrantsEnquiriesNW@sassa.gov.za, sassanwqueries@net1.com |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Ms Zodwa Mvulane |
| ZodwaMv@sassa.gov.za |
Other SASSA Offices in North West:
| Address | Phone Number |
| 11 Tom Street, Primindia, Brits, 0250 | 012 400 2000 |
SASSA Free State Offices
Regional Office Contact Details:
| Office Address | Cnr St. Andrew Street & Aliwal Street, Bloemfontein |
| Postal Address | Private Bag X20553, Bloemfontein, 9300 |
| Phone Number | 051 410 8339 |
| Fax | 051 409 0862 |
| GrantsEnquiriesFS@sassa.gov.za | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Mr Mohodi Tsosane |
| MohodiT@sassa.gov.za |
SASSA Northern Cape Offices
Regional Office Contact Details:
| Office Address | Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley,8300 |
| Postal Address | Private Bag X6011, Kimberley, 8300 |
| Phone Number | 053 802 4919 |
| Fax | 053 832 5229 |
| GrantsEnquiriesNC@sassa.gov.za | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Mr Mohodi Tsosane |
| MohodiT@sassa.gov.za |
Other SASSA Offices in Northern Cape:
| Address | Phone Number |
| Albany Building, First Street, Industrial Site, Mahikeng, 2745 | 018 397 3826 |
| Le Roux St, Newtown, Calvinia, 8190 | 027 341 1070 |
| Deben, 8460 | 080 060 1011 |
| 31 Scott St, Upington, 8800 | 054 461 2962 |
| Williston, 8920 | 053 391 3638 |
SASSA KwaZulu Natal Offices
Regional Office Contact Details:
| Office Address | 1 Bank Street, Pietermaritzburg, 3201 |
| Postal Address | Private Bag X9146, Pietermaritzburg, 3201 |
| Phone Number | 033 846 3324 |
| Fax | 033 846 9595 |
| GrantsEnquiriesKZN@sassa.gov.za | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Thamo Mzobe |
| ThamoM@sassa.gov.za |
SASSA Western Cape Offices
Regional Office Contact Details:
| Office Address | Golden Acre, Adderley Street, Cape Town, 8000 |
| Postal Address | Private Bag X9189, Cape Town, 8000 |
| Phone Number | 021 469 0235 |
| Fax | 021 469 0260 |
| GrantsEnquiriesWC@sassa.gov.za | |
| Working Days | Monday to Friday |
| Office Timing | 8 AM to 5 PM |
Regional Executive Manager:
| Name | Mr Abraham Mahlangu |
| AbrahamM@sassa.gov.za |
Other SASSA Offices in Western Cape:
| Address | Phone Number |
| 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000 | 021 481 9736 |
| Petrusa St, Belgravia, Cape Town, 7530 | 021 944 7700 |
National Managers of SASSA
General Manager of SASSA Customer Care:
Executive Manager of Grant Administrations:
Acting Executive Manager of Corporate Services:
SASSA Nationwide Contact Details
SASSA Toll-Free Number:
If you have any query related to your SASSA grant but cannot visit the office, you can contact SASSA on their toll-free number 080 060 1011.
SASSA WhatsApp Number:
SASSA has also introduced their WhatsApp number to make the grant queries process further easier for their applicants. You can reach the SASSA at their WhatsApp number +27 82 046 8553.
SASSA Email For Grant Queries:
You can also send your grant queries to SASSA email grantenquiries@sassa.gov.za directly. Please include your ID number in your email subject. It will help them identify you easily and ensure a quick response.
SASSA Social Media Channels:
SASSA also has active social media channels to help spread awareness about the grants and to help their beneficiaries. You can reach SASSA via their social media channels as well:
When sending a grant query via social media, please include your ID number so they can identify you.
Contact Details for SASSA SRD Grant:
For general inquiries regarding your SRD R350 grant, please contact the South African Social Security Agency (SASSA). If your query is related to an appeal, you must directly contact the Independent Tribunal for Social Assistance Appeals (ITSAA). You can reach them via email or phone using the following details:
SASSA Office Days And Hours
The working days of SASSA offices are from Monday to Friday. All the branch offices of SASSA are closed at weekends (i.e. Saturday and Sunday). Office hours of most offices are from 7:30 AM to 4:30 PM and 8:00 AM to 5:00 PM. It is better to call your nearest SASSA office before visiting, as some offices may have different timings.