How to Apply for a SASSA Grant – Online and In-Person Application Guide

There are two ways to apply for SASSA (South Africa Social Security Agency) grants, one way is to apply online, while the other way is to apply in-person by visiting the SASSA office. In this article, I will cover the complete process of both methods, including how to complete your application and what to do next after applying.

How to Apply for SASSA Grant - Online & In-Person

The most convenient way to apply for a SASSA grant application is to apply online. You just need a mobile phone, laptop or computer with an active internet connection to get started. You can also opt for an in-person application process, as it depends on your preferences.

Eight Types of SASSA Social Grants You Can Apply For

The basic procedure for applying for a SASSA grant is the same for all types of grants, but there are some slight differences in the requirements. If you are looking for a specific grant application procedure, here are the eight types of SASSA social grants you can apply for:

Getting Ready for SASSA Grant Online Application:

Before applying online, please take notes of the following points to make your application process easier:

  • First, you need to make sure you meet the eligibility and means test criteria for the SASSA grant you are applying for.
  • You should have your South African ID Card.
  • You should have all documents and proof of your current financial condition.
  • You must have a valid email address and an active phone number registered in your name. The phone number will be used for verification.
  • If you are too old and unable to visit the SASSA office yourself, you can have a trusted family member or friend act as your procurator and apply for you on your behalf.
  • As a Procurator, you can use one SASSA Services account to manage all the grant applications of the people you assist.
SASSA Online Application

The Process to Apply for SASSA Grant Online

Once you are ready to apply for your SASSA grant application, follow the below steps:

  • Go to the SASSA Services Website and click the “Register” button in the “Register a New Account” tab.
  • A form will appear and ask you to provide your personal information:
  • Your citizenship. (select one from South African Citizen, Permanent Resident or Refugee)
  • Your ID document Type (select one from Identity Document, Temporary ID or Refugee)
  • Your ID Number
  • Your Name Title (Select one from Mr, Mrs or Miss)
  • Your Surname
  • Your Full Name
  • Your Email
  • Your Password (Please provide a password with at least 8 characters. The password must include one uppercase or lowercase letter, a number and symbols or special characters. Don’t use a common word or name as the password.)
  • Reconfirm your Password
  • Your cellphone number (The phone number should be registered in your name)
  • After providing your correct personal information, click the “Register Me” button to submit the form. An OTP code will be sent to your provided phone number. Enter the OTP code on the website to complete your registration.
  • Now login to the SASSA website by providing the username and password you used for the registration.
  • Click the “Apply for a Grant” button and select the grant type you want to apply for
  • Fill out the grant application form by entering all the information that is needed.
  • Now you should print out the SASSA-generated affidavit and verify it by an oath commissioner. Along with your affidavit, print, sign, and submit your bank payment form.
  • The final step is to submit all the supporting documents in PDF format. Please note that the document should be original or certified copies. (see the document requirements below.)

After you submit the application, you will receive a confirmation email.

How to Apply for SASSA Grant in Person

To apply for a SASSA grant in person, you must visit your nearest SASSA office branch by filling out their application.

Apply for SASSA Grant in person

If you are too old and unable to visit the SASSA office yourself, you may have a trusted family member or a friend to apply on your behalf. The person applying on your behalf should take a letter from you and a doctor’s note explaining why you can’t visit the SASSA office yourself.

The application forms are available at SASSA offices and need to be completed in the presence of the SASSA officer. You can fill out the application yourself, but if you cannot, the officer will assist you in completing the application. The officer will also take your interview (or take the interview from your appointed person) and inform you if you are qualified for the grant.

After completing the application and interview, you will receive the dated stamp receipt with the reference number and SASSA officer name who assisted you in the application. You need to keep this receipt as proof of application.

Eligibility Criteria and Documents Required for Applying for SASSA Grant Application

The different grant types have different eligibility criteria and require different documents; you can visit the relevant page for the grant you are applying for from the following:

Processing Time for the SASSA Application

SASSA grant applications can take up to 3 months to process, depending on the amount of applications they are receiving. If your application is approved, you will be notified via email or SMS and paid from the date you applied. If your application is declined, SASSA will send you a letter explaining why and how to appeal.

What to do if My SASSA Grant Application is not Approved?

If your grant application is declined, you can request a reconsideration. If your reconsideration is also denied, you can appeal the decision to the Ministry of Social Development within 90 days of being notified. The Ministry will review your appeal and make a decision. If they agree, they will overturn the SASSA’s decision, and you will start receiving your grant payments. If your appeal is denied, they will provide you with a written explanation.

Tips for a Successful SASSA Application

Here are some tips to increase your chances of success when applying for the SASSA grant. Follow them while applying:

  • Review the eligibility criteria for the grants you are applying for and confirm if you are qualified to apply for that grant before starting the application process.
  • Prepare all the necessary documentation in advance, such as proof of income and identification, to complete your application quickly and easily.
  • Provide accurate information because SASSA already has all your records. Misinformation can lead to the rejection of your grant.
  • Double-check your application to make sure it is complete and error-free before submitting it.
  • Keep copies of your completed application and supporting documents for your records.
  • Obtain a receipt or acknowledgment if you are applying in person.
  • Update SASSA immediately about any changes in your circumstances or contact details that might affect your application.
  • Regularly check your application status on the official SASSA website to stay informed of its progress.


Applying for a SASSA grant is crucial to securing the financial support you need to live a better life. Whether you apply online or in person, the process is designed to be accessible and straightforward.

To apply for a SASSA grant, you must first meet the eligibility criteria and gather the necessary documents. Once you have submitted your application, you can track its status online or by contacting a SASSA office. If your application is not approved, you have the right to appeal the decision.

I encourage you to apply for a SASSA grant today if you are eligible. It is a great way to get the financial support you need to meet your basic needs and improve your quality of life.

See our blog page to keep yourself updated about SASSA’s latest updates and news.

Frequently Asked Questions

You can apply for a SASSA grant either online through the SASSA Services Website or in person by visiting the nearest SASSA office.

There are eight types of SASSA social grants you can apply for, including SRD Grant, Care Dependency Grant, Disability Grant, Child Support Grant, Foster Child Grant, Older Persons Grant, Grant-In-Aid, and War Veterans Grant.

To apply online, you’ll need to meet eligibility criteria, have a South African ID card, relevant documents, a valid email address, and an active phone number for verification.

Yes, if you are unable to apply in person, a trusted family member or friend can act as your procurator and apply on your behalf.

SASSA grant applications can take up to 3 months to process. Once approved, payments will be paid from the date you applied.

You can track your application status on the official SASSA website or through other SASSA status check applications.

If your application is declined, you can request reconsideration and, if needed, appeal the decision to the Ministry of Social Development within 90 days.

Yes, some tips include reviewing eligibility criteria, preparing necessary documents in advance, providing accurate information, and regularly checking your application status.

You can visit our blog page and SASSA Official resources to stay updated on SASSA’s latest updates and news.

Contact SASSA

Should you have additional questions, feel free to reach out to SASSA through the following channels:

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      1. What other channels can I use to follow up on why my disability appeal grant hasn’t got a response yet. I’ve emailed all the addresses online, called all the numbers. I just get told either call x numbers which I’ve done and being told to email x addresses.

        I’m desperate for my grant approval. I have 2 disabilities and haven’t received it since December. Application date was February, appeal was lodged in March. Without this money I will be homeless and won’t be able to get to my appointments. Without my psych meds I end up having a psychotic episode and I can’t see the spine surgeon as I have no money to get there and no one to assist me. Please help urgently

  1. Hi… I’m a single parent to my 10year old daughter for 9years I’m legally divorced with decree of Divorce and soul custody for my kid…I’m not in contact with my ex wife ever since divorce was finalized. I have been unemployed nearly a year now and it really difficult, I would like to apply for the child support grant I have read through your guidelines but would really appreciate professional inside information so I can get everything right first time around . Thank you

  2. Those phone numbers are my Mother’s because I haven’t get my own phone, I’ve applied in 2022

  3. I’m Hope Sibongile Xauka.I want to change my details to enter my own phone number and the house of address to change to where I stay

  4. Hi my son his turn 18 year old he try to apply it’s says already applied without asking some documents

  5. Hi
    I’ve applied for the 350 grant for my 18yrs old daughter but it keeps saying I must put the number I used when applying and I can’t remember using any other number besides mine or hers.Is there any help for me please?

  6. Zungu nkosikhona Tobias father of sitheloesihle is not working the bye this if the got money maybe after 2 months so they can afford to support my baby

  7. Hy i was trying to apply for the child support grant online i fill some information the problem is that when it suppose to give me the application form is not showing it become blank

    1. I Lost My Phone That I Use For Sassa srd 350 grant then bought new phone. So, I want to Produce then new number

    1. I want to apply for my child grant I’m working but ma salary R2400 per fortnight is not enough to support my children I try to go to nearest sassa but I didn’t help me becouse someone need some payslips then i took them and her say come back with a history salary I don’t understand because payslips show everything

  8. I want to apply for children’s grant but I wasn’t working from 2015 to now. So would like to find out what should I do and what documents are as I’m not working and I only get income by means of tenant.

  9. Good day I have been trying to apply for child support grant online because they are no offices close by and it keeps on saying the system is offline are there any other SASSA
    websites I can apply from

    1. Hi Thalente,

      There is only one SASSA official website which is You should check again after sometime and the website will work perfectly as there is a chance the website could be under mantainance.

      Please never provide your personal details on any other website to avoid any fraud.

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