SASSA Change Banking Details for SRD R350 [2024] – Step-by-Step Guide

The South African Social Security Agency (SASSA) plays an important role in helping South African Citizens by providing social grants. SASSA SRD grant is one of the main grants among the different grants, which is a monthly payment of R350. The SRD grant is paid through a Post Office outlet, a cash send service, or a beneficiary bank account.

SASSA Change Banking Details for SRD R350 [2023] – Step-by-Step Guide

If you are receiving your SRD grant through a bank account, there could be a time when you may need to change banking details for any reason, like you might have closed your old bank account or changed your name or address. Whatever the reason is, changing the SASSA banking details is a simple process that can be done online, by phone, or by email.

You can change your banking details simply by sending an email to SASSA or by calling their phone number, but here is an easy way to change your banking details online through the SASSA web portal.

Steps Needed to Update SASSA Banking Details

In this article, we will walk you through the steps needed to update your SASSA banking details for R350.

1. Visit the Online Web Portal (SASSA banking details link)

The first step is to visit the SASSA official website through the link srd.sassa.gov.za and login into your account. If you are an SRD grant applicant but do not have an account on the SASSA web portal, you can make an account by providing your personal details and your SRD grant information. The account is necessary to change your banking details for SASSA.

SASSA Banking Details Link - srd.sassa.gov.za
For Asylum Seekers and Special Permit Holders:

If you are an asylum seeker or special permit holder, you must provide your file number, passport number and cell phone number for registration. The same details should be provided which you used to apply for the SASSA SRD grant.

For South African Citizens:

If you are a South African citizen, you only need to provide the 13-digit bar-coded ID card number you used initially to apply for the SASSA SRD R350 grant.

2. Go to the “Change Banking Details” Section

Once you are logged in to the web portal, you need to navigate to the “Change Banking Details” section. You have to update your banking details using this section.

3. Submit and Verify your Identity

After you navigate to the “Change Banking Details” section, you will need to prove your identity to start the process.

For Asylum Seekers and Special Permit Holders:

If you are an asylum seeker or special permit holder, you will be asked to provide your file number, passport number and cell phone number to prove your identity.

Please note that the Asylum Seekers and Special Permit Holders can only see their Pick ”n Pay point to collect their payments; they can’t provide their bank account.

SASSA SRD Banking Details Update
For South African Citizens:

If you are a South African citizen, you will be asked to provide your 13-digit bar-coded ID card number to prove your identity.

SASSA Update Banking Details For R350

After you provide your identity number or other documents as an asylum seeker, you will receive an SMS on your registered phone number to verify your identity before you can change your banking details. The SMS will contain a secure link; you have to click on this secure link to continue the bank detail update process.

4. Update Your SASSA Banking Details with Your Preferred Payment Method

After you proceed to the secure link that was sent to your phone number, you will provided the instructions on the screen to follow. The instructions are simple to follow, and after proceeding, you will be asked to choose your preferred payment method.

If you don’t want to receive payments in your bank, you can also select your preferred payment method as Post Office outlet or a cash send service. However, since you are here to update your banking details, you should select the bank payment method.

Once you selected the bank payment method, you will be prompted to provide your banking details. You need to provide your bank account, which is registered on your own name, as SASSA cannot make payments for your grant in another person’s bank account.

5. Review Your Banking Details Before Submitting

Please provide your banking details carefully and review them before submitting them to ensure a smooth process and avoid any payment problems. Once you reviewed all the details and are confident that all the details are correct, click the submit button.

6. Verification Process and Waiting Time

After you submit the bank details, the system may ask you to provide additional information to verify your identity. Provide these details correctly. SASSA needs 5 to 7 business days to verify and reflect your updated bank details in their database. However, the processing time may vary depending on the volume of applications received. During this period, you need to wait and keep an eye on notifications from SASSA on your registered phone number.

Please note that it will not affect any payments that are due before your new banking details are approved. After your bank details are approved, you will receive your grant payments in your updated bank account in the next payment cycle.

7. Verify Details After Update

Once SASSA approves your updated banking details, you will receive an SMS on your registered phone number from SASSA. Then, you can log in to the online web portal and check if the changes have been applied and your banking information has been updated successfully.

Tips to Avoid Delays in Approving Your Updated Bank Details

I know no one likes the delays in their banking details update. Hence, to avoid any delays, you need to keep these tips in your mind:

  • Make sure that you provide all the required details, such as your ID number, bank account number, and branch code.
  • Review all the details carefully before submitting the form to avoid any mistakes.
  • Use a secure internet connection while submitting the application.
  • Do not submit the application multiple times. Just apply once and then wait for the SASSA notification.

What if You Did Not Receive the Confirmation After Waiting

If you did not receive any notification after seven business days from the day you submitted the application, you can log in to the portal to check if your banking details are updated. If the banking details are not updated yet, then you can call the SASSA call center or visit the SASSA nearest office to get the update about your bank detail update request.

Conclusion:

In conclusion, updating your SASSA banking details for the SRD R350 grant is important to avoid any delays or interruptions in your financial assistance. You can easily do it online through the SASSA web portal by verifying your identity and providing your updated bank account details, along with choosing your preferred payment method. 

By reviewing your information carefully before submitting, you can ensure that your grant payments continue smoothly and that you receive much-needed support during difficult times. Keeping your banking details up-to-date ensures that you will continue receiving SASSA payments without interruption and maintain your financial stability.

Additionally, It’s crucial to prioritize the security of your personal information during the banking details update process. Ensure that you are using a secure internet connection and avoid sharing sensitive details with anyone other than official SASSA channels.

FAQs

It takes only few minutes to update your banking details from the SASSA web portal but SASSA takes around 7 to 10 business days to verify your new banking details.

Once you apply to change your SASSA grant banking details, you will still get your grant payments in your old account until your new account is verified. After SASSA verify your new bank account, you will receive notification and all your future payments will be received in your new bank account.

You can update your banking details once every 3 months.

SASSA doesn’t check your bank account every month. They only do it when you first apply for grant or when you change your bank details. This is to make sure the bank account is really yours and that you can use it. They may also review it if they suspect that you are misusing your grant.

Normally SASSA takes more than 7 to 10 working days to verify your banking details. If you do not receive a confirmation message even after 15 days, then you should contact the SASSA call center helpline to check the status of your request.

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SASSA “Self Exclusionary Response Found” Status Meaning & Solution

ByJayshawn Jamie

Are you wondering why your SASSA status shows “Self Exclusionary Response Found“? It simply means that the information you provided in your SASSA application shows that you are not eligible for the grant and already have a source of income that is greater than R350 per month, or you are in any government facility. If…

529 Comments

    1. I changed my banking details but I haven’t received money since then but the payment dates are there, please help

      Reply

    2. I’m struggling to switch to Capitec from Post bank as we know post bank is closed . several attempts trying switch to other bank which is my new bank Capitec.

      Reply

      1. Hi
        I update my banking details bt the mistake were made the srd sassa link message in my inbox was deteled what shall i do?
        I can’t continue because i’ve lost the link

        Reply

        1. Hi Zininzi,

          You can initiate your change bank details request again after 24 hours to get the new link.

          Reply

  3. Hi. I applied in January 2024 for the 350 grant. I used someone else banking details now i am trying to change those details to cash send because i do not have a bank account but when i select the option of the bank in cash send it keeps on saying failed. Please help

    Reply

        1. I want to change my srd grant to my Tyme bank someone has registered the srd grant with my ID number I need help I did not receive any money

          Reply

            1. Hi Yamkela,

              You can follow the same steps outlined in this article, only change would be to provide your Tyme bank information while putting your bank account details.

              Reply

        4. I update banking details the mistake were made the link message in my inbox messages was deleted

          I can’t continue because i’ve lost the link message
          What shall i do?

          Reply

          2. My July srd payment approved but it says null how come when all along I was getting paid in the same banking account I proved

            Reply

    2. Hi I have change my banking details to Time bank and still they say I have other income.

      Reply

    2. Ever since I started applying for 350 it keeps on saying already exists I don’t understand cause I have never get the 350

      Reply

        1. Can you please help I tried to take money on boxer and ShopRite it say I’d or contact number it’s incorrect so when I call them they say I’ve changed the number and my number it is not updated to into postbank on their site at sassa the number is active so please help

          Reply

    1. Hi Nomathemba,

      Can you please let me know the problem you are facing in adding your banking details?

      Reply

        1. Hello Katlego,

          Occasionally, website access issues can arise due to maintenance or server load. We recommend waiting for a brief period and then attempting to access the website again. This should resolve the issue and allow you to proceed.

          Reply

          1. Hi Mandy,

            Please follow the steps described in this article to change the banking details for your child support grant.

            Reply

      1. Hi Liyabona,

        Can you please let me know the issue you are facing in adding your bank account? I will be glad to help.

        Thank you!

        Reply

        1. Hi I have a problem, I want to change my banking details. I was using sassa card so now I want to submit my banking details. Can u pls assist me?

          Reply

          1. Hi Malekoba,

            Please follow the steps in this article to change your banking details. If you face difficulty in any step, please let me know, I will be glad to help.

            Reply

        2. I want the change phone number that I use when I register my 350 because I never use it 2years ago so when I’m trying to make simswap Vodacom already give someone that number because I never use it for long time now I’m straggling to change my Sassa to bank because it send that opt to that number that is not belongs to me anymore please help because all my 350 approve for two years I can’t get it because I must change to bank

          Reply
          1. Lisebo Rakhalane I lost my Sim card last year so I want to change this number and put my bank details plz help me says:

            Me 2 plz help me

            Reply

      1. Hi Nokukhanya,

        You can change your banking details for R350 grant by following the steps in this article.

        Reply

      2. Starting last year November 2023 I got declined to sassa about my payments of 350 .the reason I know my brother used to borrowed my bank card and transfer money on it because he didn’t have identity so sassa stop pay me anymore because there was funds used to be in but now I want to help me please

        Reply

    4. I want to change my contact number because we share the number with my brother and my sister. I didn’t receive my grant last month because of that. Please help me. Thanks in advance.

      TSHEDISO ELIAS SETLHAKO

      Reply

      1. Hi Katlego,

        Can you please let me know the problem you are facing in changing your banking details?

        Thank you!

        Reply

          1. Hi I tried several time to change the bank details but it’s keep on saying already you requested in past 24 hours ,I don’t know what can I do right now it’s been a long time

            Reply

  7. I have changed the cellphone number I was using before to another number but now I can’t open my banking details and I want to change also the number that I was using but it keeps telling me that I will receive a pin from the number that I lost and can’t have at the moment

    Reply

  8. I have 2 years and I don’t receive money I think someone is using my I’d number to receive the money

    Reply

  9. I have approved dates but lost the number now i can’t do sim swap coz number has been used three years ago what do I do

    Reply

    2. Hi Its Lerato PMD
      Please assist
      I have been trying to apply for sassa R350 grant since 2021 but only approved at late 2022 but with no dates and it said I must verify my banking details so I did that but still no payment and dates so now I want to receive it from shoprite how will I change it??

      Reply

  10. I’m soul Letlhogonolo I have an account on FNB I will like to add my account bank details my problem is that I have approved but no dates

    Reply

  11. Am luyanda shabalala. I’ve open an account I would like to a add my account banking details

    Reply

  12. I have 5 months and I don’t get my money has someone use my number that why I changed number

    Reply

  13. Hei..I want to change my grant from bank to retailers for some reasons but there is no option of cash send only bank details

    Reply

  14. Hi and me too I don’t know what to do I have months Jan and Feb approved but no date what must I do

    Reply

  15. I only received my I’d card yesterday, went to Checkers today to collect my grand money, but they said there is nothing, though my status says approved with payment date.. Pls help. Thanx

    Reply

  17. Someone is paying my sassa grand without my consent 😤 and that person used my ID number .I found out a week ago cause I wanted to apply for sassa grant but it shows already verified.Can you maybe help me please?

    Reply

      1. I have a 2 months approved but I don’t receive the money no dates so I’m waiting for long now so I don’t understand why my money here not my account so I need your help please please

        Reply

    1. Hi Nikki,

      If you did not provided any payment method, then you will not receive any pay date. Please provide your banking details to SASSA by following the steps in this article to avoid any delays in your payments.

      Reply

    2. Hi
      I don’t have a banking account and I mistakenly chose to pay via cash send which makes me not to get my money at all. What can I do?

      Reply

      1. Hi Vuyolwethu,

        You need to open an bank account. Then provide the details to SASSA by following the details in this article. Once SASSA have your banking details, you will start receiving your grant payments.

        Reply

  21. Can you please help me,cause someone is paying my sassa grant using my ID without my consent.I wanted to apply for sassa grant application and put my details in and submit but it showed (already verified)..

    Reply

  22. Someone is paying my sassa grand without my consent 😤 and that person used my ID number .I found out a week ago cause I wanted to apply for sassa grant but it shows already verified.Can you maybe help me please?

    Reply

  23. I have a 17 months approved but no dates I never put my bank details since from the post bank and boxer
    What can I do

    Reply

    1. Hi Promise,

      You need to provide your banking details to SASSA to receive your grant payments. Until you don’t provide the banking details, you will not receive the payment dates.

      Reply

      1. I have 13 approved but no date so I tried changing cellphone number because I lost my old sim card but it says failed nd I want to update my banking details

        Reply

        1. Hi Ofentse,

          The no pay dates are mostly due to not providing banking details. Please provide your banking details to SASSA by following this guide.

          Also you need to have active phone number to be able to receive the grant. If you have lost your old sim, then also update your SASSA phone number.

          Reply

  24. Good day as from May 2023 last year I do apply for my srd grant and eversince I apply it shows me approved but I know why it’s because I don’t use the correct banking details and I like to change it.My name is Lee-ann Greef, and I open a new capitec account

    Reply

    1. Hi Lee,

      You can change your banking details by following this guide. Please let me know if you are facing any issues, I will be glad to help.

      Thank you!

      Reply

  25. I have 16 months approved with payday my name is Alexander Rocco Booysen at first a select the postbank method but couldn’t get my money a change my cellphone number multiple times but couldn’t get my money so a updated my banking details then a got 3months of money till no but ho do o get the 16months money help me please

    Reply

      1. I try to update my account from last year until know approved in nov 2023 im unemployed why why everything is correct.

        Reply

        1. Hi Zanele,

          Can you please let me know what problem you are facing in updating your banking details? I will be glad to help.

          Thank you!

          Reply

        1. Hi Yonela,

          Sure, you can do it. Just follow this guide to add banking details for your SASSA grant and you will be able to receive your money straight into your bank account.

          Reply

  29. Hi, I have tried numerous times to apply for the SRD grant but it says verification failed. Furthermore I never received a page to fill in banking details. Can you please assist me ?

    Reply

    2. I want to change my fone number too 0730684104because i lost my phone and my old number. Now Im struggling with my money since I have applied for the money I didn’t get any money please help me with my new number i send

      Reply

  30. Hi Jayshawn Jamie.
    I need to change my registered phone number since I’ve lost that number.
    My payments always went to the phone number for cardless transactions at the ATM.
    Can you please help me to get this done without having access to the old number.

    Reply

        2. I have 22 months approved,, without dates,,I think I need to update banking details,,but my old number that I registered with I don’t have anymore,,it used by someone,,,
          I have tried several times to change phone details but it failed,,I entered 6 numbers that is on an application forms but it failed,,what next to do??

          Reply

          1. Hi Dumisani,

            If its not working after multiple tries, then please call SASSA helpline at 0800 601 011. They will help you to update your phone number.

            Reply

            1. Hi I updated my sassa banking details on the 8th of March then it was updated successful on the 15 it was approved I waited for pay date until 28 date when I check status it was bank details pending then I decided to update it again it was approved and they send me a message says your banking details was approved successful and your bank is active
              I checked again now it says March approved payday null

              What can I do??

              Reply

        1. Hi Tiisetso,

          You don’t have to worry if you forgot providing your banking details. You can update it any time. Please follow the steps in this article to update it.

          Reply

      1. Hi Mapulane,

        Sorry for the confusion, are you asking about changing your banking details or reapplying for SASSA grant?

        Reply

      1. Hi Zothile,

        You will need to follow the steps in this article to change your banking details. Please let me know if you are facing any issues, I will be glad to help.

        Thank you!

        Reply

  36. Hi the my name is andile I have approved but no dates I think it’s because I didnt submit banking details when i was registering and I lost the number I used to apply what can i do

    Reply

  39. Hi I have been approved for 6 months but still no dates,I did phone to ask but they sad I must b patient,why is it taking so long??

    Reply

  41. Evening Mr/Mrs please help me out here I tried to change my banking details and I received the link to do so at given 30 minutes and I failed to do so because the phone number I used to apply was not on my smart phone so I just wanna know how long should I wait before I try again ?

    Reply

    2. Hw long does it to get money for 19month if I changed to bank method from shop method cuz it’s been approving but the problem was that there no account number provided bt tym bank selected to b paid on

      Reply

  42. Hello sir/mamm The is something into my sasss banking account how I Want to check my srd I mean the R350 it’s say invalid phone number

    Reply

    1. Hi Kevin,

      Did you provided the same number you used to apply for your R350 grant? If not, then please use the same number.

      Reply

  43. Hi.
    My srd status is approved but not even a single payment received. I tried to update my things but still no change.

    Reply

    1. Hi Dudu,

      Please contact SASSA helpline at 0800 60 10 11 to find out why you are not receiving the payments.

      Reply

      1. My.name.is.Michael.I.tried.everything.to.get.my.srd.grant.but.northing.hapenning..evern.my.banking..detals.that.they.niding..l.send.it.so.many.time.now.dont.no.2do

        Reply

  45. Hi there I have been decline 2022 and appealed on the months that I have been decline and then checked my appeal status that shows it’s been approved but still no paydate and we’re in 2024 already,what seems to be the problem will I get paid for all the months that I have been approved and when?

    Reply

    1. Hi Jessica,

      To know about it you will need to contact SASSA directly at their helpline or by visiting the office.

      Reply

            1. Hi Rhulani,

              The link to change banking details is given in this article. Just follow the steps described in this article after opening the link.

              Reply

  47. Hy my sister was robbed last year so I can’t change the numbers because she doesn’t remember the numbers she used …so that she can get her srd because she used our mothers bank account…so she ddnt know that it doesn’t work that way…so cam I get an advice

    Reply

  50. good day, I have been struggling to update my details (contact number and banking details) on your website. I have sent emails to enquiries already but no help.

    Reply

    1. Hi Bobona,

      Our website provides only instructions. You have to update it from SASSA website by using the link provided in this article. If you are facing any issue in changing the details, you can contact SASSA helpline at 0800 60 10 11.

      Thank you!

      Reply

          1. Hi I’ve updated my bank details since last month haven’t got my pay day but they have approved help please

            Reply

          2. Hi I changed my bank details on the 18 of May and my srd is now approved without pay date.will I get paid this month of May?

            Reply

  52. Let me put it this someone else use my son’s I’d to apply for the 350 grand now my son can’t get his money cause he don’t know the persen and even the phone number he used to apply with

    Reply

    1. Hi Ricardo,

      In this situation, you need to contact SASSA immediately to get your son’s grant back. Please visit your nearest SASSA office and explain them the scenario, they will verify your son’s identity and allow you to add your new phone number to get your grant back.

      Reply

  55. Hi i tried to change my banking account number because I used the number at the back of the cardinstead of account number. When I entered application number that is required it says invalid. Secondly last year I changed my number because the contract expired Sim card has been blocked. I gave the new number but still I don’t get money since February 2023.

    Reply

    1. Hi Boikanyo,

      To get your grant money, first you need to change your banking details. Please input correctly your bank account number, it will be accepted. There must be something wrong with the account number.

      Secondly, you will need to update your phone number. Please follow this guide to change your phone number: https://sassagrantstatuscheck.co.za/sassa-change-phone-number/

      Once you update these both details, you will start receiving your grant money.

      Please let me know if you face any difficulty in this process, I’ll be glad to guide you further.

      Thank you!

      Reply

    1. Hi Thabo,

      You can change your SRD banking details by simply following the guidance in this article.

      Reply

  58. Hello. My dad is collecting a pensioners grant from government. He has sold his house. Will that affect his grant if he has that money. As he can not afford to live without the grant

    Reply

    1. Hi Sima,

      It could be due to your internet issue or maybe the server was on maintenance. Please try again after few hours and you will be able to access the link to change your banking details.

      Reply

    1. Hi Kaone,

      Please follow the process described in this article to change your banking details. If you face any issue in updating, please let me know, I’ll be glad to help.

      Thank you!

      Reply

    1. Hello Thandeka,

      In your scenario, you should visit your nearest SASSA office and explain your case. The SASSA representative will surely help you in fixing your paydate issue.

      Reply

    1. If you haven’t any payment dates after being approved, then you need to contact SASSA to get update on your payment date.

      Reply

  69. I tried so many times to change phone number cz I lost my phone and my money approved but no payment date bcs of an old number Dat I lost

    Reply

    1. Hi Rosina,

      Please follow the method covered in this article. If you face any problem, please let me know, I will be glad to help.

      Thank you!

      Reply

    1. Hi,

      We will publish our article tomorrow to explain that how you can update or change your phone number. Please stay connected.

      Reply

      1. hey I change my 350 to collect my money in store. now I want to collect my 350 via ewallet. 4 months now please help me.

        Reply

    1. Please follow this article to change your banking details. Tomorrow, we will publish our article to explain that how you can change your phone number. Please stay connected.

      Reply

    1. Please check your internet connection, if that’s fine then it maybe due to load on their server. Please wait for few hours and try again, hope it will be fixed.

      Reply

    1. Follow this article to update your banking information. Tomorrow, we’ll share a guide on changing your phone number. Stay tuned for more information.

      Reply

      1. I want to charge my number cause i lost my my number and i failed simswp 3× so at Cell C they told me they can help me cause i failed to make simswp…so i lost the number that i to receive the money

        Reply

  84. Hi, I applied for 350 on 30 May but when I check the status it says no active banking details, I applied using Lesotho passport. What could be the problem?

    Reply

    1. Hi Letlhogonolo,

      To update your banking details follow this article, but before doing that you will need to update your contact number. We will publish the article tomorrow to explain that how you can update your contact details tomorrow. Please stay connected.

      Reply

    1. Hi,

      Please follow this article to change your banking details. To update your phone number, we’ll publish article in next week which you can follow to update your cell phone number.

      Reply

    1. Hi Anele,

      Please visit your nearest SASSA office or call on SASSA helpline number to get update about your grant. Hope it will help to solve your grant issue.

      Reply

    1. Hi Derick,

      I have explained the complete method to change your bank details in this article. Please follow this and let me know if you have confusion in any step. I will be more than happy to help.

      Thank you

      Reply

      1. Hi…since i applied last year after i lost my job but the status keep on saying declined “means of income”, i tried updating ny banking details but still says the same…what can be the problem?

        Reply

        1. Hi Kedibone,

          It seems SASSA detected you have alternative source of income. If you have not any other income but your application declining with the same reasons then you need to try reapplication first by following the link https://sassagrantstatuscheck.co.za/sassa-reapplication/.

          If your reapplication also rejected then the last chance you have to lodge an appeal by following this article: https://sassagrantstatuscheck.co.za/sassa-appeal/.

          Please submit all the proofs and supporting documents while lodging an appeal to make your case stronger.

          Reply

            1. Hi Nosipho,

              The appeal takes maximum 90 days. If you haven’t received the response on your appeal yet, then you need to contact the SASSA to get an update on your appeal. If you submitted appeal to independent tribunal, then you need to contact them. To understand the complete appeal process, read this article: https://sassagrantstatuscheck.co.za/sassa-appeal/

              Reply

    1. Hi Irvine,

      Can you please let me know for which SASA grant you are trying to apply? I’ll be happy to guide you.

      Thank you!

      Reply

    1. Hi Langelihle,

      I have explained the complete method to change your bank details in this article. Please follow this and let me know if you have confusion in any step. I will be more than happy to help.

      Thank you

      Reply

    1. Hi Thabang,

      We will upload the complete method to change your cell number for your SASSA grant. Please stay tuned and you will get the step by step method to udpate your contact details for SASSA grant.

      Reply

  92. Would like to change my banking details since I don’t receive any form of income and it’s always say speeding of whatever…. Don’t receive any uif ters

    Reply

    1. Hi Sabathile,

      To update your banking details, please follow the instructions on this article. Please let me know if you face difficulty in any step, I’ll be glad to help.

      Reply

        1. Hi Patience,

          I have explained the complete method to change your bank details in this article. Please follow this and let me know if you have confusion in any step. I will be more than happy to help.

          Thank you!

          Reply

          6. I’ve been struggling to change my banking details for two weeks now it keeps saying I already requested the past 24hours,but 2 weeks ago I changed it last

            Reply

          7. Hello I want to change my 350 to bank because sim that I apply 350 is block I tried to unblock it I don’t get help plz I need help

            Reply

            1. Hi Thandekile,

              Please follow the guide in this article to update your bank details. If you are facing any trouble in during the update, please let me know, I’ll be glad to help.

              Thank you!

              Reply

            1. Hi Mhlawuleli,

              You will have the option to select your preferred payment method while updating your banking details.

              Reply

          1. Hi Rebecca,

            Please follow the guidance in this article to change your banking details. But please first make sure that your SASSA Status is approved as you can’t get your grant money until your application is approved.

            Reply

            1. Hi Queen Nono,

              If you haven’t provided your bank details yet, that could be also the reason you didn’t receive your payments. You must need to select a payment method or if you want to receive your payments on your bank account, then you have to provide your bank account details as well.

              Reply

          1. Good day admin

            Please assist srd has been approved for December but no pay date. So I called the call center for help and I was told to update my pay point. Now when I follow the guidelines to do so my submission fails I tried more than 3times with the same results.
            Please help

            Reply