SASSA Reapplication Process And Status Check For SRD R350 Grant – Complete Guide

SASSA’s (South African Social Security Agency) SRD(Social Relief of Distress) grant program has become a lifeline for individuals and families who are facing economic hardships and are not even in a state of hand-to-mouth. SRD R350 provides monthly financial support to those who become eligible for the grant and keep it until the applicant meets grant criteria.

SASSA Reapplication for SRD R350

SASSA also provides a reapplication facility to their beneficiaries once a month. If their initial grant application is rejected, they failed to apply for the grant within the given time, or their circumstances have changed since they submitted their initial application, like they were employed at the time of initial submission, but now they are unemployed.

So, SASSA beneficiaries can utilize the reapply opportunity and can avail of the SRD R350 grant. It is crucial to highlight that people who regularly receive the R350 grant do not need to reapply every month as long as they match the eligibility criteria; their grant will be automatically renewed each month.

Reasons for SASSA Reapplication:

There are multiple reasons you may need to reapply for your SASSA grant. These reasons include:

  • Grant expiration: If your current SASSA grant has expired, you must reapply to continue receiving your grant payments.
  • Change in circumstances: If your financial, health, or living situation has changed in a way that affects your eligibility for the grant, you may need to reapply.
  • Application rejection: If your initial application was rejected, you need to reapply with updated or corrected information.
  • Incomplete or inaccurate information: If your initial application had missing or incorrect information, which led to rejection or non-approval, you should reapply with the correct details.
  • Eligibility verification: SASSA regularly reviews the eligibility of grant recipients. You may need to reapply if your eligibility is in question or under review.
  • Grant suspension or cancellation: If your grant was suspended or canceled for any reason, you may need to reapply once the issues have been resolved.
  • Change in income: If your income or financial situation has changed and you now meet the eligibility criteria, you should reapply for the grant.
  •  Age eligibility: If you were previously ineligible due to age but now meet the age requirements, then you should reapply.

How To Reapply For SRD R350 Grant – Step-by-Step Guide

There are two ways to reapply for the SRD R350 grant: one is to apply online via the SRD official website, and the other is to apply at your nearest SASSA office. Applying online is the easiest and most convenient way, as you only need a cell phone, laptop, or computer with a good internet connection.

Step-By-Step Guide For SASSA Reapplication

Whichever method you choose to apply, I recommend checking your eligibility criteria before applying and understanding the reasons why your previous SRD application was rejected and avoiding them in your reapplication.

SRD R350 Grant Reapplication Online via SASSA Website

Reapplying online through SASSA’s official website is an easy method. You need to follow the steps mentioned below:

SASSA Reapplication for SRD R350 Online Via Official Website

Step 1: Visit the SASSA official Website

Go to the SRD website using the link Scroll down to the tab “Update your grant application“. You will find a button “click here to update your existing application”, click on that button, and you will be redirected to the next page.

Step 2: Provide Your ID Number and Mobile Number

If you are an African citizen, you will be asked to enter your South African ID card number and mobile number. In case of an Asylum seeker or a special permit holder, you will be asked to provide your file number or a passport number. Provide your information and click on the “send sms” button.

Step 3: Mobile OTP Verification

Once you submit your mobile number, you will receive an OTP verification pin on your cell phone number. You need to put that pin on the website screen and click verify. It will make you eligible to enter into your personal info dashboard.

Step 4: Update Your Information And Provide the Documents

After logging in to your portal, you will see your submitted information. You may update your information if it was previously submitted incorrectly or if your circumstances have changed. You must also provide all the required documents to strengthen your application.

Step 5: Resubmit Your Application

After making the necessary changes, double-check your provided or updated information and make sure you have provided the up-to-date and correct information. Now accept the terms and conditions and resubmit your application.

Step 6: Save Your Reference Number

After you submit your reapplication, you will receive a confirmation message: ’’Your request for reapplication has been successfully received’’. You will also receive a reference number. Keep this reference number safe, as you may need it in the future to track the progress of your application and status check.

Step 7: Stay Informed About Your Application Status

After completing your reapplication process, check your status regularly through the online portal to stay updated on your application progress. Your request for reapplication may take up to 15 working days, but sometimes up to 90 days, to approve. It depends on the amount of applications they are receiving. Be patient, and if the delay is too long, contact SASSA at their toll-free number, 0800 60 10 11, to get an update on your application.

SRD R350 Reapplication Through In-person Visit to SASSA Office

If you would like to reapplying through in-person visit to SASSA office, then follow the below steps to submit your reapplication:

SASSA SRD Reapplication Via In-Person Visit To SASSA Office

Step 1: Download and Fill Out the Reapplication Form

The first step is to download the reapplication form below, print it, and fill it out with your correct and up-to-date information. You will need to take along this form while visiting the SASSA office.

Step 2: Gather Your Necessary Documents

Gather all necessary documents, including your ID card, residential proof, income proof, bank details, and mobile phone, to process your application quickly. Take original documents or certified copies, as they will be needed at the time of application submission.

Step 3: Find And Visit Your Nearest SASSA Office

Locate your nearest SASSA office and visit during its opening hours. Usually, SASSA’s offices are open Monday to Friday, from 8:00 a.m. to 4:00 p.m. Opening and closing time varies from office to office, so make a call before visiting.

Step 4: Submit Your Form and Documents to SASSA Official

Submit your reapplication form along with your documents to the SASSA official. SASSA officials may take your interview and ask questions about your financial situation and why you think you are eligible for the grant, so be prepared to answer any questions.

Step 5: Get Your Receipt

SASSA officials may take some time while checking your documents and application form, so be humble and cooperate with them. After successful completion, you will be given a receipt with your application number. Please keep this receipt safe, as it will be needed to track your application progress.

Step 6: Stay Updated on Your Application Status

After successfully submitting your reapplication, check your status regularly to stay updated on its progress. SASSA may take up to 90 days to approve, depending on the number of applications they receive. Therefore, be patient, but if the delay is too long, contact SASSA at 0800 60 10 11 for an update on your application progress.

SASSA Status Check for R350 Reapplication

Once you apply for SASSA reapplication, you have to check your status regularly to keep track of your reapplication progress. The SASSA grant reapplication may take up to 90 days for review and approval. You have to check your SASSA reapplication status online for R350 grant by using the following methods:

1. Check SASSA Reapplication Status using SGSC (SASSA Grant Status Check) Website

  • Go to the “SASSA status check” page of SGSC:
  • Enter your South African ID number and the phone number you used to apply for reapplication.
  • Click the “Check Status” button. 
  • Your SASSA reapplication status for SRD grant will be displayed promptly on the screen.

2. Check the Reapplication Status From the SASSA website:

  • Visit the SASSA official website by following the link:
  • Provide your South African ID number and the phone number you used for your reapplication application.
  • Click the “Send Pin” button. 
  • You will receive an OTP on your registered phone number. Enter that OTP on the website.
  • After the SASSA website verifies the OTP, your reapplication status will be shown on the screen.

Besides these ways, you can also visit the SASSA office or call the SASSA helpline at 0800 60 10 11 to get the status of your reapplication.

Eligibility Criteria for SRD R350 Grant

SASSA only facilitates only those individuals who fulfill the given criteria. So carefully read the below criteria and analyze whether you are fulfilling the criteria or not:

  • To be eligible for the SRD R350 Grant, you must be either a South African Citizen, Permanent Resident, or Refugee registered on the DHA database or hold a special permit under categories such as the Special Angolan Dispensation, the Lesotho Exemption Permit dispensation or the Zimbabwe Exemption Permit Dispensation, or be an asylum seeker with a valid section 22 permit or visa.
  • You must be living in South Africa.
  • You must be between the ages of 18 and 60.
  • Applicants receiving UIF (Unemployment Insurance Funds) are not eligible for the SRD R350 grant.
  • You must have submitted comprehensive and legitimate information such as your ID card number, mobile phone number, and bank account data.
  • You must not be able to support yourself and your family and should not have any alternative source of income, such as government assistance, social grants, or unemployment benefits.
  • Your monthly earnings must equal or less than R624 to pass the means test.
  • You should be alive in the DHA records.

Understanding the Reason Behind SRD Grant Rejection

There are various reasons which may lead to the rejection of your SRD grant. You will get one of the following messages if your application or reapplication is rejected:

SASSA SRD Application Decline Reasons
  • identity_verification_failed: This means that the personal information in your application doesn’t match the record maintained by the Department of Home Affairs. In simpler terms, there’s a mismatch in your identity details.
  • existing_sassa_grant: This means that the applicant was already receiving a different social grant during the reconsideration period, which makes them ineligible for the SRD Grant.
  • nsfas_registered: This means the applicant was getting funds from the National Student Financial Aid Scheme (NSFAS) during the reconsideration period, suggesting they have another source of financial support.
  • uif_registered: This indicates that the applicant received Unemployment Insurance Fund (UIF) payments during the reconsidered period, showing that they have another source of financial assistance.
  • gov_payrol_registered: This shows the applicant’s employment in a government institution during the reconsideration period, meaning they have a job and income.
  • age_outside_range(>60): This indicates that the applicant is over 60 years of age during the reconsidered period, making them ineligible due to age restrictions.
  • age_outside_range(<18): This means that the applicant is younger than 18 years of age during the reconsideration period, making them ineligible due to age restrictions.
  • Deceased Record on DHA: The DHA database shows that the applicant is registered as deceased during the reconsideration period.
  • alternative_income_source_identified: This means the applicant had a balance of R595 or more deposited into their bank account during the reconsideration period, indicating an alternative source of income that exceeds the grant’s eligibility threshold.

Tips For Successful Reapplication

I know that it is important for you to receive SASSA financial assistance in order to support your family’s basic needs. To help you increase your chances of success, I have prepared a checklist for you to follow when reapplying. Please follow the tips below for a successful reapplication:

  • Check Eligibility Criteria: Make sure you meet all the eligibility requirements before applying.
  • Gather Accurate Documentation: Collect and provide accurate, up-to-date documentation to support your application.
  • Submit Before Deadline: Remember application deadlines and submit your reapplication before the deadline to avoid delays or rejection.
  • Use Online Reapplication: If possible, opt for reapplying online through the official SASSA website for a smooth process.
  • Double-Check Information: Review and verify all information provided in your reapplication to minimize errors and ensure your application is complete and accurate.
  • Seek Assistance if Needed: If you have questions or need assistance with the reapplication process, reach out to SASSA helplines, visit an SASSA office, or consult with a knowledgeable person to clarify your concerns.
  • Monitor Application Progress: Keep track of your application status and promptly follow up if there are delays or additional information is needed.
  • Stay Informed of Changes: Check the SASSA website and social media pages regularly to stay updated on any changes to the reapplication process or eligibility criteria.

What To Do If My SASSA SRD Reapplication is Rejected?

If your SASSA SRD reapplication is rejected, SASSA will provide you with the reason for the rejection and the appeal process. You can appeal the decision to the Independent Tribunal for Social Assistance Appeals (ITSAA) within 90 days of receiving the rejection notice.

To appeal, you will need to submit a written appeal form and any supporting documentation to the ITSAA. The ITSAA will review your case and make a decision within 90 days. If the ITSAA finds that you are eligible for the grant, they will overturn SASSA’s decision and you will start receiving your grant payments. If the ITSAA also rejects your appeal, they will notify you.

SASSA SRD Reapplication Updates in 2024

The South African Social Security Agency (SASSA) has announced several updates to the reapplication process for the Social Relief of Distress (SRD) grant in 2023. Although they were announced in 2023 but the goal was to make the things easier for SASSA beneficiaries in 2024. These updates include:

  • SRD Grant Extended: The SASSA SRD grant has been extended until March 2025. It is the good news for millions of people who rely on SRD grants and now they will be able to receive their grant payments till March 2025.
  • Simplified Reapplication Process:  Now you will not need to reapply for every single month. If you have applied for the SRD grant and your grant is approved, it will automatically considered for each month until March 2025.
  • No more proof of income or employment status: Proof of income or employment status is no longer required when reapplying for the SASSA SRD grant. This will make the reapplication process easier and more accessible for all applicants.
  • Online reapplications: SASSA is now allowing applicants to reapply for the SASSA SRD grant online through their official website. This will make the reapplication process more easier for applicants, especially those who live in remote areas or who do not have access to a SASSA office.

Apart from these updates, SASSA is actively working on additional improvements to the reapplication process, such as reducing the time it takes to process reapplications and making it easier for applicants to track the status of their reapplications.


The SASSA SRD R350 grant has been an essential financial support system for many individuals and families facing economic hardships in South Africa. The reapplication process is essential for those whose circumstances have changed or whose initial applications were rejected. By understanding the eligibility criteria and following the simplified reapplication steps, applicants can successfully complete the process.

In case your reapplication is rejected and you believe you are eligible for the grant, you can use the appeal option to challenge the SASSA’s decision and review your information by an independent tribunal.

The recent updates by SASSA, including extended deadlines, simplified reapplication, and online options, aim to improve accessibility and ease the burden on applicants, with further improvements promised.

Frequently Asked Questions

The SASSA SRD R350 grant reapplication process allows eligible individuals to reapply for the Social Relief of Distress (SRD) grant if their circumstances have changed or if their initial application was rejected.

Beneficiaries can reapply for the SRD R350 grant once a month if their initial application was rejected, their grant expired, or if their circumstances have changed since their last application.

To be eligible for the SRD R350 grant, individuals must meet certain criteria including being a South African citizen, residing in South Africa, being aged between 18 and 60, and having a monthly income equal to or less than R624, among other requirements. For complete requirements, see the eligibility criteria section of this article.

You can reapply for the SRD R350 grant through two methods: online via the SRD official website or in-person at your nearest SASSA office. Applying online is the most convenient method and can be done using a cellphone, laptop, or computer with a good internet connection.

Yes, you have the chance to reapply for SRD R350 grant if your previous application was rejected. Just make sure that you meet the eligibility criteria and provide the correct and up-to-date information when you reapply.

If you find it difficult to reapply online or have language barriers, you can always ask for help from SASSA officials by calling their toll-free call center at 0800 60 10 11 or visiting your nearest SASSA office branch.

SASSA aims to process reapplications within 30 days, but it may take up to 90 days in some cases, depending on the volume of applications and the complexity of each case.

If your SRD R350 reapplication is rejected, SASSA will provide the reason for rejection. You can appeal the decision to the Independent Tribunal for Social Assistance Appeals (ITSAA) within 90 days of receiving the rejection notice. The ITSAA will review your case and make a final decision.

Yes, SASSA has introduced several updates to the SRD R350 reapplication process. These updates include an extended deadline, simplified reapplication process, and the removal of the requirement for proof of income or employment status during reapplications. Applicants can also now reapply online through the official SASSA website. SASSA is actively working on further improvements to enhance the reapplication process.

Similar Posts


  1. My son’s srd status says the grant is active but he has never applied for the grant is it possible that someone is using his ID number fraudulently and how can he fix this and get her R350?

    please help resolve

      1. Hi since I applied for srd since 2022 is all approved but no payment date and now I got a message identity verification, I tried to do it but still instead they said I’m sharing my ID with someone

  2. My name is Sarah Mavis masango I’m having problem my 350 always declined say I’m having sorce of income well I’m not waking.what should I do

    1. Hi Philisiwe,

      It appears that someone may have fraudulently applied for a grant using your personal information. I strongly advise you to report this to SASSA immediately in order to rectify the situation and ensure that you receive the grant you are entitled to.

  3. Hi

    My 350 grant always declined from the whole last year I was earning that time but now I have no income what do I do to fix it please help

  4. Good afternoon,
    Why is every time that I have tried to reinstate my SRD, I get a failed pop up after all details have been entered.

  5. Everytime I am denied for SRD grant I am an employed mother have one son never ever worked my entire life due to family circumstances I can not work I .not getting sassa it keep on saying income source identified what income source if sassa can just do their job probably and check if I am working

  6. Hi Jay
    And thanks for this platform. Shane here. The months for November through to Feb has been approved but every day it says Null Date. I received once in Dec 2023. What could be the problem?


    1. Hi sir/madam i ve register for the srd grants but it says i ve an income of which i last work 2019. i don’t have any income. Thank you.

      1. Hi Konziwe,

        If you currently do not have any source of income and believe that your grant was unfairly rejected, it is advisable to appeal the decision. Please attach documents to support your appeal application, proving that you are not employed. This will strengthen your case.

        Feel free to ask if you have any further questions.

        Thank you!

        1. Afternoon sir my sassa grant states that my application appld??
          It doesn’t longer show the dates like last month it said my date it’s approved but didn’t get at times null??

          What might be the problem??

  7. Am still waiting on payout from last year September yet all has been approved! I have changed my payout from cash send to my bank account n updated my application also ….so wat could be the delay? thanks

    1. Hi John,

      If your grants are approved then you should start receiving the payments in upcoming payment dates.

  8. My daughter’s srd status says the grant is active but she’s never applied for the grant is it possible that someone is using her ID number fraudulently and how can she fix this and get her R350?

      1. I found that R350 was not send in my account as from last of last year 2022.
        Fortunate i do need the money.

  9. Hi there many people who are Zimbabweans and they receive grant here is the old ladys and childrens what must i do now

  10. I don’t know what my phone number tha I submitted on and it’s been awhile that I have not received anything

    1. Hi Lindy,

      You may need to contact SASSA at their helpline 0800 60 10 11. Explain them the situation, and they will probably help.

      Thank you!

  11. Hy my name is Sphamandla. I tried to change my bank details and i delete the message that have link now its refuse to resend it a
    gsin its says “already sent in past 24 hour” can i resend it coz its been a week now trting to resend it

    1. Hi Sphamandla,

      You can usually get the new link to update your bank details within 24 hours. But if you are unable to update it yet even after a week, then you need to contact SASSA helpline and they will probably fix it for you.

  12. Hi my name is Sidudula Thuleleni Duma, I have a concern of my 2024 Janurary R350 was rejected it says null what does that mean

  13. Hi I’m Caroline I was approved since May last year didn’t receive anything yet.I regularly check my status no pay date as yet my bank details was updated aswell I checked and rechecked everything is correct.Can you please assist me?

    1. Hi Caroline,

      You will need to contact SASSA via their helpline at 0800 60 10 11 or visit your nearest SASSA office to get update on your payment dates. As your status is approved, you must be receiving payments.

  14. Hi my name is Chandé Daniels…my Phone number that i apply on was in the phone that was stolen i can’t remember that number but i did once phone your office give them my new number but i still not getting anything yet… it’s now more than a year now that i am not getting my R350…can you please help me

  15. Hi my name is John my son applied sassa relief grand 350 even today he never received any amount, some help him with her contact number, please help me what i must do first ro check for him .

  16. I have received 350from 2021 to 2022 January , February and March then my 350 stopped, until I reapplied on December 2022 and got it until today. So my question is why did I not received my 350 for April to November 2022 ? Because during that time it didn’t even decline or be rejected or even pending.those months does not even appear on my 350 check status

    1. Hi Zimaseka,

      That time you need to have reapply for SRD R350 after every three months to continue receiving your grant. The reason was that you didn’t reapply on time, and only got the grant payments after reapplication.

      But as of now, SASSA has changed this policy and now you don’t need to reapply after every three months. You will receive your grant payments until you are fulfilling the eligibility criteria.

      1. I’d like to know if your ID has stolen and that person registered by unknown number …how d i change and take my belongings back?..this I’d is my doughters ID which has been stolen…I never get my one till I gave up..I’m not getting it at all.

        1. Hi Yolanda,

          In this situation, you need to contact SASSA via their helpline at 0800 60 10 11 or visit your nearest SASSA office. They will demand you to proof your identity, once your identity is verified, they will get back your grant.

  17. I would like to know why do you guys decline my application when I reapply

    Reason for it?
    Thank you in advance

    1. Hi Raymonde,

      Can you please let me know what reason it shows with the declination? There must be a reason shown on your side.

      Thank you!

  18. I never get R350 from January last year to September I did appeal from January to September I never received R350 now January and February are declined in in appeal platform March to September are pending since March was pending until now pending to September. What makes that pending?

    1. Hi Mxolisi,

      Pending for that longer period isn’t normal. Their must be issue with your grant. Please contact SASSA helpline or visit your local SASSA office to inquire about the exact issue going on with your grants. I believe they will help you out and sort out the issue.

        1. I don’t receive my srd, December and January, and there’s no source of income, I found it, even I make appeal they don’t want to send me a pin, I dont know why?

          1. Hi Thapelo,

            The OTP problem may be due to network problem or your phone number is not correct. Please first confirm if your phone number is correct. After the confirmation, try again and you will surely receive OTP.

    1. I appeal srd grant but they decline source of income but I don’t work I don’t know why they stopped since last year April

  19. I don’t get 350 and I don’t work so I really need 350 for income please give me info what must I do

    1. Please my applied sassa relief grand of 350 , some help him is three months now , he never received any amount of 350 .

  20. my sassa amount has been declined throughout the income source has been I identified, so now when I do appeal it doesn’t accept me too so I procured want to change contact details and also my banking details so far…

    1. If you have other income sources, then changing contact and bank details won’t help. All the information are associated with ID card.

Leave a Reply

Your email address will not be published. Required fields are marked *