How to Complete the SASSA Biometric Verification Process

The grant recipients who have recently changed their SASSA registered phone number or have faced any fraudulent activity while receiving their grants have to do the SASSA biometric verification process.

SASSA Biometric Verification Process

For this purpose, you will visit the SASSA verification centers with your ID after receiving the notification. Moreover, it can also held through an SMS link. Let’s read the guide to understand the complete process.

What is the Meaning of Biometric Verification?

The process of identifying an individual based on unique biological features (Face or finger expressions, eye patterns, voice frequency, etc) of the body or body measurements is called biometric verification. 

What is the Purpose of the SASSA Biometric Verification Process?

The SASSA biometric verification process has the following purposes to serve:

  • To secure the grant funds and deserving SASSA grant beneficiaries from identity fraud.
  • To make the grant transfer quick through an instant verification process.
  • The grant recipients who have recently changed their SASSA registered phone number have to perform the identity verification.

A Complete Guide For SASSA Biometric Verification Process

Here is a step-by-step guide to performing the SASSA biometric verification process by visiting the verification centers.

Step 1: Receive the Biometric Verification Notification

The SASSA will send you a notification for the biometric verification of your identity through SMS or email. The notification will have guidelines for the biometric verification Process.

Step 2: Be Ready For the Biometric Verification Process

Next, you will prepare for the SASSA biometric verification process. For this purpose, you must have your South African ID.

Note: The Smart South African ID is not mandatory for the biometric verification, but you should have one. The poor-quality facial photos in the “Old Green ID Book” will be a hurdle in successful biometric verification.

Step 3: Visit the Biometric Verification Center

Now, you will visit your nearest SASSA biometric verification center to perform the verification process. You can also see the “Mobile Biometric Verification Unit” in your locality.

Note: Sometimes, you may have to make an appointment or visit a specific verification center. The SASSA will share these details in the notification.

Step 4: Perform Identity Verification

In the next step, you will perform the identity verification process, which may include the following activities:

  • The SASSA team will scan your fingerprints to confirm your existing identity record.
  • It can be a facial identity verification. 
  • The SASSA staff will take your face picture to match it with the SASSA records.
  • Moreover, it can be an Iris scan, which will involve scanning of eyes to confirm your eye pattern in SASSA records.

Step 5: Confirmation of Identity And Data Update

Once your biometric verification data matches the existing record, the SASSA team will update your identity status. The SASSA team will let you know about your verification status.

Biometric Verification Through SMS Link

You will receive a secure and unique SMS link from the SASSA. When you click the link, it will open an internet page where you will take your photo and send it back. Whether your biometric identity verification is successful, you will get informed through SMS or email.

Note: The SMS link has a 3-day validity. So, upon failure of verification timely, you have to request another link from SASSA by calling their helpline: 0800 60 10 11.

Conclusion

After receiving the notification, immediately go for the SASSA biometric verification process at the nearby centers. If you have received the SMS link for verification, do right away. 

A delay in the verification process can result in the blockage of grant payments. In case of any inconvenience during the verification process, you can contact the SASSA helpline.

FAQs

Yes, you can use the old Green ID book, but poor-quality facial photos might cause issues. It is advisable to have a Smart ID for a smoother process.

The duration of the process can vary, but the actual biometric verification at the center or via SMS link is usually quick. However, the overall time may depend on the availability of appointments and the verification center’s workload.

If you miss the 3-day validity period of the SMS link, you will need to request a new link by calling the SASSA helpline.

Biometric verification is mandatory for grant recipients who have changed their registered phone number or encountered fraudulent activities. It is essential to complete the process to avoid payment delays.

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