How To Appeal For SASSA SRD R370 Grant?

The SASSA SRD R370 grant program provides effortless financial assistance to all deserving South African individuals. However, this does not happen all the time. There are chances for rejection of your SASSA grant application on different grounds. In this scenario, you can appeal for the SASSA grant to the Independent Tribunal for Social Assistance Appeals (ITSAA).

ITSAA handles the appeals received from the rejected SASSA grant applicants. ITSSA has the complete constitutional power to reverse the SASSA decision to reject a grant application. You can get your rightful grant by appealing to ITSSA if you face an unfair grant application rejection.

I will discuss a complete guide on how to appeal if your SASSA grant application gets rejected. We will explain the possible reason for the refusal of the grant application. About the required documents, and talk over the SASSA appeal process. Additionally, we will provide all the other important information you may need.

Recognizing the Reasons for SASSA Grant Application Rejection

Following are some possible reasons for the rejection of your SASSA grant application. You may receive one of these reasons for your application rejection:

Do not qualify for threshold income criteria: Your current income may exceed the SASSA income threshold criteria.
Taking other social grants: You may receive other social grants from the South African government.
Providing wrong information: You may have entered mistaken information in your SASSA grant application.
Outdated or incorrect bank details: You may not update your attached bank details for a while or have provided the wrong information.
Bounded by the age limit: The official age for the SASSA grant lies between 18 to 60 years. You may fall below or above that age bracket.
South African Citizenship: You may not be a South African citizen or have valid approval to reside permanently in South Africa. You may not have permission from the Home Affairs department to get any SASSA grant as a refugee.

What Documents Do You Need for the SASSA Appeal?

To appeal the SASSA R370 grant, you need the following documents:

Your latest bank statement proving your current income.
An unemployment proof. It can be a confirmation letter from your ex-employer.
The sworn statement proves your current financial position.
Any other supportive documents that prove you are a deserving candidate for the SASSA grant.

A Detailed Process for SASSA SRD R370 Appeal

Once you have all the documents, please follow these below steps to appeal your SRD R370 grant:

Step 1: Visit SASSA Appeals Website

Visit the SASSA grant appeals website via link: https://srd.sassa.gov.za/appeals/appeal

Step 2: Provide Your Essential Details

After visiting the website, you will see a form asking for your information. Provide your South African 13-digit ID and the phone number you used to apply for your grant.

Step 3: Prove Your Identity

Next, click the “send pin” button and an OTP will be sent to your phone number for verification.

Enter this OTP PIN on the website screen to complete your identity verification as a grant applicant.

Step 4: Chose the Application Rejection Month

Now, the next thing in the form is to select the month for which your application is rejected. Please keep in mind that you will need to apply for each month individually if your application is rejected for more than a single month.

Step 5: Prove Yourself Deserving of the Grant

In this step, you will prove that your SASSA grant application was fair. Moreover, you have the right to apply for a grant appeal.

You can follow this simple pattern:

Describe the reason for the rejection of your grant application.
Politely and argumentatively prove this reason wrong.
Support your claim with relevant documents.

Step 5: Attach Supportive Documents

Now attach the clear copies of your documents in the given section to consolidate your grant appeal.

Step 6: Submit your Appeal

Next, click the “submit” button to submit your SASSA grant appeal. Upon successful submission, you will receive a “Reference Number“ to track the progress of your appeal.

Please verify the correctness of all the information you have entered in the appeal before submitting.

Reminder: Keep the ‘Reference Number’ safe with you, as it may be needed in the future.

What Is the Timeframe for the SASSA Grant Appeal?

You need to appeal for your grant within 90 Days of your grant application rejection. After you submit an appeal, ITSAA takes 60 to 90 days to review your appeal and finalize the decision.

Note: The duration of the SASSA grant appeal review varies from case to case and depends on the unique requirements of every application. So, it is an estimated time.

Points to Consider in the SASSA R370 Grant Appeal

Please Keep in mind the following suggestions while appealing for your SASSA grant:

Check your appeal progress on the same website where you have applied for it. The link is here: https://srd.sassa.gov.za/appeals/appeal
When you notice your SASSA grant application rejection, immediately apply for the appeal. Don’t delay.
Appeal comprehensively with all the documents and proof in your favor.
If your grant is declined for more than a single month, you will need to appeal for each month individually.
Keep your SASSA registered phone number active to receive any new updates for your appeal status.
Also, keep checking your SASSA status to see if you receive the payment dates after approval.

Conclusion

Wrapping up the discussion, you must use your right to appeal for the SRD R370 grant. The SASSA grant is for you (If you are deserving).

If your appeal is rejected, you can also take your case to the South African court. Please comment below your appeal process experience or any associated query, and we will answer it.

FAQs

The best solution is to contact the SASSA support team directly. You can reach them through their helpline number: 0800 601 011.

The payment delay may due to glitch in the administrative process, an issue in verification, or false information in your application.

Technical issues, wrong or insufficient information in appeal, or a high rush of appeals in the SASSA office can be the reasons for the long review duration.

2 Comments

Minah Moshoana says:

September 10, 2024 at 11:04 am

Please help me with my sassa appeal couse iam not working at all… please help me

Ashmin Ramnarain says:

August 29, 2024 at 10:19 pm

Hi my sasaa R370 was declined for the month of August reason say income source identify but I don’t have an income.

How to Appeal for Your SASSA SRD R370 Grant?

Recognizing the Reasons for SASSA Grant Application Rejection

What Documents Do You Need for the SASSA Appeal?