SRD SASSA Status Check

The South African Social Security Agency (SASSA) introduced the SASSA status check in May 2020 to support individuals who lost their jobs during the COVID-19 pandemic and were not receiving unemployment insurance (UIF) or student financial aid (NSFAS). This grant was named as SRD (Social Relief of Distress) grant. And initially provided R350 per month to each approved beneficiary.

In April 2024, the government of South Africa increased the grant amount to R370 to help citizens cope with inflation. SASSA applicants and beneficiaries can easily check their grant application status and payment dates online.

If you have applied for the SRD grant, you can check your upcoming money date by using the above SRD status check tool. The service is available to South African citizens who have applied for the grant or are active SASSA beneficiaries.

SASSA Status Check for R370 Payment Dates (January 2025)

There are no fixed payment dates for the SRD R370 grant (formerly R350). Notifications for payment dates will be sent via text message, or you can check your payment status on this website.

The payment schedule for the SRD R370 grant for January 2025 is below:

Payday	Payment Date
Friday	24 January, 2025
Saturday	25 January, 2025
Sunday	26 January, 2025
Monday	27 January, 2025
Tuesday	28 January, 2025
Wednesday	29 January, 2025

SASSA Social Grants Payment Dates 2024/2025

Apart from the SRD grant, SASSA has released the payment dates for other social grants until March 2025. These grants include the Older Person’s Grant, Disability Grant, and Child Support Grant. All the other grants will be paid on the same date as the Children’s Grant.

Month	Older Persons Grants	Disability Grants	Children’s Grants
April 2024	03/04/24	04/04/24	05/04/24
May 2024	03/05/24	06/05/24	07/05/24
June 2024	04/06/24	05/06/24	06/06/24
July 2024	02/07/24	03/07/24	04/07/24
August 2024	02/08/24	05/08/24	06/08/24
September 2024	03/09/24	04/09/24	05/09/24
October 2024	02/10/24	03/10/24	04/10/24
November 2024	05/11/24	06/11/24	07/11/24
December 2024	03/12/24	04/12/24	05/12/24
January 2025	03/01/25	06/01/25	07/01/25
February 2025	04/02/25	05/02/25	06/02/25
March 2025	04/03/25	05/03/25	06/03/25

How to Lodge Appeal Online for Your SASSA R370 SRD Grant at srd.sassa.gov.za/appeal?

If your SASSA application is rejected at any point starting from April 2022, you have the option to appeal by visiting the DSD (Department of Social Development) appeals website. Appeals are processed by ITSAA and need to be submitted within 90 days of rejection.

Follow these steps to lodge an appeal for your SRD R370 Grant:

Visit the SRD appeal website via link https://srd.sassa.gov.za/appeals.
Once you are on the SASSA appeal website, click the button that says “click here to lodge an appeal or check appeal status”.
Complete the form by entering your 13-digit African ID number and the phone number used for your SASSA application to request a PIN.
Now, you will receive a PIN via SMS on your phone. Enter it on the website.
Choose the month for which your grant was rejected. Separate appeals are required for each month.
Attach the necessary documents to prove your eligibility for the grant (e.g., the last six months’ bank statements, proof of residence, ID).
Provide a concise explanation detailing the reason for your appeal.
Finally, double-check all your details to ensure they are correct, then submit the form.

After you submit the appeal, the independent tribunal will review it and decide within 60 to 90 days. If ITSAA agrees with you, they will overturn the decision of SASSA, and you will start receiving the SRD grant payments.

SASSA Appeal Status Check

If your SASSA application was declined, and you believe this decision was incorrect, you have the option to appeal. You can submit your appeal by the above described procedure.

After you submit the appeal, you can check your status from the SASSA appeals website.

You can also call the SASSA helpline or visit your local SASSA office to inquire about your appeal status. The representative will ask you for your ID number, phone number and the reference number of your appeal. Upon providing these details, they will update you about the progress of your appeal, whether it is under review, approved or denied.

SASSA Status Check 2025

SASSA status check is a method to track the application status and payment status of SASSA beneficiaries. It can be performed using different methods and platforms. I have described each method in the below step-by-step guide. But before checking your SASSA status, please make sure you have the following:

Your South African ID Number
The phone number you used in your SASSA application

Once you have these details, choose one of the methods below to check your R370 application.

1. SASSA Status Check From Our Website

My name is Jayshawn Jamie, the author, developer and administrator of this website. Since the introduction of SASSA grants, I have helped thousands of citizens in their grant applications. With this extensive experience, I launched the SGSC website to help even more people. I also developed the free SASSA SRD status check tool, allowing you to check your status directly on this website without needing to visit other platforms.

This is a simple and user-friendly application status check service. You need to follow the below steps:

Go to the top of this page and navigate to the SASSA Status Check tool.
Enter your South African ID Card number in the upper row and mobile number in lower row.
Click on the “Check Status” button.
Now, your status will be shown promptly below the form.

2. Checking via SASSA Official Website (https://srd.sassa.gov.za/sc19/status)

You can also use SASSA’s official website for your R370 status check (formerly R350 status check). It is specifically designed for SRD grant applications and status check results. To check your application status on the SASSA website, please follow the below steps:

Visit the official SASSA website through the link https://srd.sassa.gov.za/sc19/status.
After being redirected to the website, provide your valid South African ID Number and the Cell Phone Number that you used to submit the application.
After that, click on the “submit” button. Your status will be shown immediately on the screen.

This is a convenient way to check your status directly on the official platform.

3. SASSA SRD R350 App Download

SASSA recently introduced the App as well to make status checks further easier. Now, you can also check your SRD SASSA status, appeal status and reconsideration status from a mobile application. You can do it by following these steps:

Open the Play Store on your Android phone and search for “SASSA SRD R350 App”. If you are an iPhone user, then search for the same application from your App Store.
Now, download the application that appeared at the first position on the search.
After downloading, open the App and provide your ID Number and Phone number.
Now, click the “Check Status” button and your status will be shown on the screen.

4. SASSA SRD Status Check Via Moya App – Data Free Method

The other method I like is checking the SRD application status through the Moya App. It is a data-free method, and you only need an internet connection to download the app.

Once the Moya app is downloaded, you can check your status without needing an internet connection. Here are the steps you need to follow:

Download the Moya App from Play Store (This step requires an internet connection).
After the app is downloaded, open the application, navigate to the “Discovery” tab, and select the “SASSA GRANT”.
Now select the “SASSA SRD status” from the menu and click on “Application Status”.
Enter your ID number, Mobile Number and click the “submit” button.
After clicking the submit button, your status will be shown promptly on the screen.

5. Check Your Payday Via SMS

You can also check your SASSA grant payday status through SMS by following these steps:

Open the text messaging app on your mobile.
Type the message “SASSA [ID Number]”. ID number should be your valid South African ID.
Send this message to 082 046 8553.
You will receive a response with the information of your current SASSA R370 grant status.

6. Check SRD R350 Status via WhatsApp

If you are unable to access the portal, you can also check your application status by contacting SASSA on WhatsApp. Here are the steps:

First, add the phone number 082 046 8553 to your WhatsApp contact list.
Now type “SASSA” and send it to that WhatsApp number.
After the response, reply with the word “STATUS”
You will be asked for a reference number in the chat, reply with “YES” (Only reply with “YES” if you already have the reference number).
Now you will be asked for your mobile number, provide your mobile number (the number you used at the time of registration for SRD grant)
Next, provide your reference number in the chat as requested.
You will receive a response with your current status.

7. Calling SASSA Helpline for Grant Payment Status

You can also call the SASSA helpline number 0800 601 011 to verify your application or payment status. The SASSA representative will ask you for your South African ID number and the phone number that you used to apply for the SASSA grant to confirm your identity. After providing the correct information, they will inform you about your current application status.

Important Note: You must call the SASSA helpline from the phone number you used to apply for your SASSA grant. Otherwise, they will not be able to verify you.

8. Visiting SASSA Office For the Application Update

You can also visit a SASSA office in person to inquire about your application status. Find your nearest SASSA office on our contact SASSA page.

Before visiting the office, you must have your South African ID and the phone number you used in your SASSA application. SASSA Agent will ask you for these details to confirm your identity. After confirmation, they will inform you about your application status.

SASSA Status Approved But No Payment Date

If your SASSA status is showing ‘approved’ but no payment dates, it means that you have passed the SASSA eligibility criteria and have been approved for the grant. However, It does not confirm that your funds have been released.

Please follow the below steps to resolve this issue:

Recheck Your Banking Details: Occasionally, payment delays happen because of inaccurate banking information. You should confirm your banking details by doing this:
Verify Your Banking Details Online: You should login to the SASSA portal to confirm if your banking details are correct.
Update Your Banking Information: Ensure your banking information is accurate and update it promptly if needed. it can be done online from the SASSA portal or by visiting the local SASSA office. Once corrected, you will receive your payment date within 7 business days.
Verify With Your Bank: Verify with your bank to ensure your account is active and capable of receiving SASSA payments
SASSA Delays: SASSA conducts additional verification checks to confirm applicant details is accurate and the grant is given to the right person. That also results in delayed payment dates. In this scenario, you should:
Check SASSA Website Regularly: SASSA posts updates regarding payment dates and verification status on their official website. You can log in with your ID to access the real-time updates about your grant status.
Be Patient: SASSA handles a large volume of applications daily, making occasional delays in procedures unavoidable despite their best efforts. Processing applications takes time; please allow SASSA to complete the review.
Contact SASSA: After verifying that your banking details are correct and the month has been passed, contact the SASSA helpline for further assistance. You can call their call center at 0800 60 10 11 or visit your local SASSA office. While contacting:
Keep Your Documents Ready: Ensure you have all necessary documents, such as your ID and any correspondence from SASSA, readily available.
Provide Clear and Concise Details: “Communicate your issue clearly and concisely to the SASSA representative for efficient assistance.

Important Note: Your payday status reflects your actual payment status. If it is showing ‘payment pending’, it means your payment is being processed. You only need to follow up if the status shows ‘paid,’ but the payment hasn’t been received yet.

SASSA Status Check: Understanding the Pending Status

If your SASSA SRD application status is showing pending, it means that your application is still under review and SASSA is verifying your details. SASSA follows these steps to verify your application:

Verification Process: When you submit your SRD R370 application, SASSA verifies your identity and financial status from different government departments to determine your eligibility for the grant. It includes verification from the Department of Home Affairs, South African Revenue Services (SARS) and a few other government departments.
Waiting Time: SASSA takes 60 to 90 days to process each application. During this period, your application stays under the status pending. They handle millions of applications monthly, so the processing time is understandable.
What Happens After Approval: After your application is approved, SASSA sends an SMS to your registered phone number to inform you. The message also contains the instructions to provide your bank account details to process the payment. Please provide your bank details correctly to avoid any delays in your payment.
Payment Processing Time: After you provide your banking details, SASSA takes up to 7 days to process your payment. So, keep checking your SASSA status regularly to get an update on your upcoming pay date.
What Does “Referred” Status Mean?: If your application status shows “Referred”, it means that SASSA has sent your documents to another government department for detailed verification. Once the verification is completed, your status will be updated.

Steps to Take After SASSA Status Pending

If your status is pending for more than 90 days:

Review your banking details in the SASSA application to confirm they are accurate. If there are any mistakes in your banking details, fix them and wait for 7 days for approval.
If your banking details are correct, call the SASSA helpline or visit your nearest local SASSA office to inquire. The representatives will assist you in fixing your application status.

Why is My SASSA Status Check Declined?

When applying for a SASSA SRD grant, there may be instances where your application is not approved. Don’t worry; understanding the reasons can help you resolve the issue. Here, I’ll break down all the common reasons why SASSA declines applications:

Bank Balance Over R624: If your bank balance is above R624, your application may not meet SASSA’s means test criteria. This grant is intended for people without any income source, so having too much money in your bank account will disqualify you.
Age Limit: To qualify, you must be between 18 and 60 years old. Applicants outside this range are not eligible.
Receiving Other Government Assistance: SASSA will not approve your grant If you are already receiving support from other government programs. These include the National Student Financial Aid Scheme (NSFAS), Unemployment Insurance Fund (UIF), or any other social security benefits. SRD grant is intended for people without any income source.
Incorrect Details: Applications with incomplete or incorrect information may not be approved. So, please make sure that everything is correct while filling out your application.
Delays and Appeals: SASSA processes a large number of applications each month, which may occasionally lead to delays. So, if you believe your rejection is unfair, you can appeal your grant to get the approval.
Residency/Citizenship Criteria: The other criteria is that you must be a South African citizen, Asylum Seeker or special permit holder to qualify for the SRD grant.

What to Do After a SASSA Status Decline?

If your SASSA SRD grant application is declined, don’t worry. You can still appeal it to get it approved. Follow these easy step-by-step instructions to quickly resolve your issue:

Review the Reason for Decline: First, you need to check out the reason for the rejection. The reason will be given in your application status. Once you understand the reason and believe that SASSA’s decision was wrong, you can appeal it accordingly.
Appeal the Decision: Now, the next step is to visit the SASSA website and go to the appeal page. The appeal section is present on the SASSA website. While submitting the appeal, provide a clear reason why you think your are eligible for the grant. Also, submit any document proof that makes your case stronger.
Re-Apply with Correct Information: If your application was not appproved due to incorrect information, then you can re-apply with accurate details.
Wait for SASSA Decision: Usually, SASSA takes up to 90 days to finalise the decision of an appeal. They may also ask you for additional documents for further verification. So, be patient and keep checking your email and phone. Reply as soon as possible when you receive the response from SASSA.

Understanding the reason for declination and filing a thoughtful appeal can improve your chances.

SRD R370 Application Status Results

When you check your SASSA SRD status, you will get one of the following results. I will explain each result below with its meaning and the necessary steps to take:

Application Complete: This means that your application or reapplication process for the SRD R370 grant has been completed and it will be verified for each month before it is approved. While this indicates progress in the grant process, approval is still subject to verification.
Application Approved: When you see “Approved Status,” it means your SASSA grant application has been accepted. You’ll get the grant money once it’s approved. You’ll be notified through SMS, email, or letter about the approval. After that, you can pick how you want to receive the money: through your bank account, Post Office account, or a cash card.
Application Declined: This indicates that the applicant did not meet the eligibility criteria. SASSA will provide the reason for the decision.
Application Status Pending: SASSA status pending means that SASSA has received your application but they need more time to review it and verify your details before approving it. Once they complete their verifications, your status will be updated and you will receive a notification if your grant is approved or rejected.
Identity Verification Failed: This means that there was a problem verifying your identity. SASSA was unable to match your information with the Department of Home Affairs (DHA) records.
Bank Details Pending: This indicates that SASSA has received your application/reapplication, but you did not provide the banking details or have not selected a preferred payment method. You need to select your preferred method (Cash Send or Bank) or submit your banking details on the SASSA website.
Reapplication Pending: This means that you have not submitted a reapplication for the SASSA R370 grant. You should submit an application from the SRD website. The SASSA R370 grant was initially introduced in response to COVID 19, but later SASSA extended it to help their needy citizens. All unemployed and needy citizens need to reapply for the grant.
Application Cancelled: This means that your grant is cancelled. If you want to reinstate your grant, it can be done from the website.
Payday Null: If your status is showing payday null, it means that your application is approved, but there is no payment date yet. You need to wait for the payment date. If the issue persists, then you can call the SASSA helpline to inquire about your payment date.
Self-Exclusion Response Found: It means that you have voluntarily opted out of the SASSA grant. While applying, SASSA asks the question if you are working or earning more than R370 per month. If you answered ‘Yes’ to any one of these questions, your status will reflect as ‘Self-Exclusion Response Found’.

Updating Contact Details for SASSA R370 Grant

If you want to update your contact details for the R370 grant, please follow the steps below:

Visit the SASSA website: https://srd.sassa.gov.za/sc19/contact.
Enter your South African ID number and application ID.
Submit the form after double-checking your details.
Now, verify your email and provide your new phone number.
After that, select a reason for changing your phone number.
An OTP will be sent to your new phone number. Verify the OTP by providing it on the website.

Once updated, you’ll receive notifications on your new phone for future SRD grant updates.

Collecting SASSA SRD Payments of January 2025

SASSA releases the payment schedule for each month at the end of the previous month. January 2025 payment dates are released now. Please keep in mind that you can collect your SRD grant payment after the status check and only after receiving an SMS notification confirming your payment for each month.

You can collect your money using three methods:

1. Collecting Via Your Bank Account

If you selected a bank account as a payment method and have provided your bank details while submitting your SASSA application, then the grant money will be deposited to your bank account directly. You can withdraw it from any ATM or by visiting the bank branch.

2. Collecting Via SASSA Card:

If you have a SASSA Card, then you can withdraw money from ATMs or any SASSA-selected stores that provide free withdrawal.

3. Using Cash Payment Method:

For applicants without banking details or a SASSA card, grant money can be collected in cash from the local Post Office branches (SAPO/Post Bank) or the following SASSA-partnered retail outlets:

Pick n Pay
Shoprite
Boxer
Checkers
Usave
Spar

To withdraw grant money from SASSA-selected stores, please follow these steps:

Visit the SASSA-partnered store in the early morning with your South African ID Card and Application ID to avoid long queues.
Ask the cashier that you want to withdraw your grant amount.
Simply provide your ID Card and Application ID to the cashier, and you’re all set!
They will verify your details and hand over the amount along with a receipt.

Please keep the receipt in a safe place for future reference.

How to Change SRD R370 Grant Banking Details?

You can change your SASSA SRD R370 banking details only if you are a permanent beneficiary of the SASSA grant. The process is slightly different for South African citizens and Asylum Seekers/Special Permit holders.

Process for South African ID Card Holders:

Follow this process if you are a South African ID Card holder:

Visit SASSA official website: https://srd.sassa.gov.za/.
Scroll to the bottom and click the “click here to proceed” button in the “South African ID Holders” section.
Go to the ‘How do I change my banking details’ tab and enter your ID Card number.
A secure link will be sent via SMS to your registered mobile number.
Click the link to submit your banking details.
After the submission, wait for SASSA to approve your banking details.

Process for Asylum Seekers and Special Permit Holders:

If you are an Asylum Seeker with a valid File Number or Special Permit Holder from Zimbabwe, Angola, or Lesotho, then please follow these steps:

Visit the SASSA official website: https://srd.sassa.gov.za/
Scroll to the bottom and click the “click here to proceed” button in the “Asylum Seekers and Special Permit Holders” section.
A new page will open. Head over to the tab “Lookup Payment ID to collect payment at Pick ‘n Pay”.
Enter your file number, passport number, and the mobile phone number you used for your SASSA application.
After your information is validated and is correct, you will be provided with further instructions to update your banking details.
After submitting your banking details, wait for SASSA approval.

SASSA will take up to 7 business days to approve your banking details. After approval, you will start receiving your grant payment in your bank account from the next payment cycle.

Important Things To Remember:

Grants can only be deposited into the applicant’s own bank account for security and compliance purposes.
The Bank account and mobile phone number must be in your name.
Once new bank details are verified, grant payment will be deposited into your new bank account.

Eligibility Criteria for SRD Grant in 2025

To be eligible for SRD R370 grant in 2025, you must be fulfilling the below eligibility criteria:

Must be a South African citizen, recognized Refugee, or Asylum Seeker with valid documentation.
Must reside in South Africa.
Age must be between 18 and 60 years.
Monthly earnings should not exceed R624.
Must not receive any other form of government social grants or benefits such as UIF and NSFAS.
Should have limited resources to meet basic needs.
Must be unemployed with no alternative income sources.
Must not reside in state-funded accommodation.
Must possess a clean criminal record.

How to Apply for this SASSA SRD Grant?

You can apply via WhatsApp, the SASSA chatbot, or the SASSA website for the SRD grant. I will explain the method to apply via the website as it is one of the easiest methods:

Step 1: Access the SASSA Official Website

Visit the SASSA official website via link: https://srd.sassa.gov.za/said. Navigate to the “How do I apply for this SRD Grant” section and click the “click here to apply online” button.

Step 2: Provide Your Phone Number

Now, provide your phone number that is registered in your name. Please make sure it is active and accessible to you at any time.

Step 3: Verify OTP (One Time Pin)

The OTP code will be sent to your cell phone number. Enter the code on the website and click “Verify OTP”.

Step 4: Agree to Terms & Conditions

You will now be prompted to Read and agree to the presented terms and conditions. Agree with them to proceed to the next step.

Step 5: Fill Out Personal Information

Now, provide your ID number, name, surname, gender, date of birth, email, residential address, contact details, citizenship status, employment status, and financial information.

Step 6: Add Banking Details

You should have a bank account to receive the grant payments. Provide your bank account details at this step.

Step 7: Upload the Required Documents

At this step, you need to upload copies of your original ID card or passport. You can also submit supporting documents that show your financial conditions and eligibility for the grant.

Step 8: Submit the Application

After providing all the information, proofread it carefully to ensure everything is accurate. If everything is correct, proceed to submit your application online.

Step 9: Check Your SASSA Status Regularly

After submitting your application, it’s important to regularly check your status to stay updated on its progress and approval.

Important Note: Please submit your application using only one channel to avoid delays. Submitting multiple applications will not speed up the process and may result in delays due to the system detecting duplicate submissions.

Contact SASSA

Should you have additional questions, feel free to reach out to SASSA through the following channels:

Connect with the SASSA Toll-Free Call Centre at: 0800 60 10 11
Contact the SASSA Head Office: 012 400 2322
Email your queries to the SASSA Head Office: grantsenquiries@sassa.gov.za
Explore a list of SASSA offices across the country: SASSA offices near you

Operating Hours of SASSA Branches

SASSA branches are open from Monday to Friday between 7:30 AM and 8:00 AM and closed between 4:30 PM and 5:00 PM. It’s important to note that the exact opening and closing times may vary from branch to branch. Additionally, please be aware that SASSA branches remain closed on weekends and public holidays.

FAQs

The SASSA R370 Social Relief of Distress Grant (formerly R350) was introduced to support South African citizens who lost their jobs or faced financial hardships during the COVID-19 pandemic. Its purpose was to provide temporary financial assistance during these difficult times.

SASSA status check refers to the process of checking the SRD R370 grant application status online.

You can check your SASSA SRD grant status online through our free status check service available on this website.

SRD grant payment dates are different for each applicant. To check your payment date for January 2025, use your ID and phone number on this website.

Congratulations on the approval of your application! You will soon begin receiving payments in the bank account you provided during your SASSA application.

If your SASSA R370 status is pending, it means that your application has not yet been approved and SASSA is still verifying it. Once it is approved, you will be notified via SMS from SASSA.

If your application is declined, you can lodge an appeal online through the SASSA DSD website.

If your R350 grant is approved but there is no payment date, first ensure your bank details are correct on the SASSA website. Wait a few days, as the payout date might be updated shortly after approval. If the issue persists, contact SASSA for further clarification.

The SASSA grant status codes are 084, 085, 086, 087, 088.