How to Easily Change Your SASSA SRD R370 Phone Number
You can change your SRD R370 phone number through the SASSA website or by calling their toll-free helpline. You may need to change it in two situations. If you have a new sim and don’t have access to the previous one anymore, or someone changes your SASSA phone number without your consent.
In this blog, I will provide you with the detailed process to change your cellphone number, as having an active mobile number is mandatory to receive your SASSA SRD R370 grant money in your bank account.
Possible Reasons to Change SASSA Phone Number
Following are the potential reasons to change your SRD cell phone number :
What do you Need to Begin the Process?
To initiate your SASSA phone number change process, you will need the following information:
Steps to Change your SASSA SRD R370 Phone Number
Once you have the required items, then follow the below steps to change your R370 phone number:
Visit the SASSA Official website
Enter the SASSA website by visiting this link: https://srd.sassa.gov.za/sc19/contact
Prove your Identity
After clicking the above link, you will see an interface of the SASSA Official website. You will need to provide the following information to prove your identity:
Note: Fill in this information carefully because you can update your details only once in 24 hours.
Replace your Phone Number
Once you have confirmed your identity, provide your latest mobile number in the given section. You will also be asked to provide the reason for changing the number, so provide the accurate reason.
Note: Cross-check the phone number you are entering to ensure its correctness.
Send your Phone Change Request
After that, click the “ Submit” button to send the phone change request.
New Phone Number Verification
Now, an OTP will be sent to your new phone number (You may receive an email from SASSA for the same purpose). Enter the OTP on the website and verify it.
Once the OTP is verified, you will receive a notification from SASSA for a successful update.
What to do If My Phone Number is Change Without My Consent?
If you notice a change in your phone number on the SASSA application without your permission, it may be a potential fraud. Please take the following steps to restore it:
Notify the SASSA Via SRD Website
Reach the SASSA official website by clicking the link below to report the change in your phone number: https://srd.sassa.gov.za/sc19/auth.
Submit your 13-digit South African ID number in the given section. The notification will be sent to the SASSA about the unauthorized change of your phone number.
Access the SASSA Authorities Directly
Reach out to the SASSA authorities immediately after you notice any change in your grant application details without your permission. Make a call at the SASSA Toll-free helpline: 0800 601011
How Much Time is Needed to Change Your R370 Phone Number?
It will take 10 to 14 days to change your grant application phone number on the SASSA website.
What if I am Unable to Change My Phone Number Online?
If you face any issue while changing your phone number from the SASSA website, then you can also request the change by calling SASSA helpline.
Please follow the below steps:
That’s it. It will take upto 7 business days to update your phone number. If it is delayed, then call again the SASSA helpline to ask the status of your phone change request.
Important Tips for Changing Your SASSA Phone Number
Remember the following points while changing the SASSA phone number:
Conclusion
After reading the article, you will understand how to change your SRD R370 phone number. Follow all the instructions in this guideline thoroughly. Do not miss out on a single one to avoid inconvenience.
Still, if you cannot change your SASSA number, you can contact the SASSA support team or ask your question in the comment section.
Can I change my R370 Cell phone number
Yes, you can change it.
I lost my phone number that I applied with when I changed with the application id it says failed
I changed my number but still I haven’t received the verification sms it over a month still waiting
I lost my old number end now I want to change to a new number so I want to help the way to got my app number
How to say something when they say the phone number does not work
I lost my phone number n I want to change my phone number please Help
Hi Thabo,
Please follow the steps outlined in this article and you will be able to change your phone number successfully.
i loss my number phone
Hi Bulelani,
If you forgot your phone number, you can recover it by following our guide at “Recover Your Forgotten SASSA Phone Number“.
I lost my number that I used to àpply for social grand and I can remember it
How to change my number for r350 grant?
Hi Ntuthuko,
Please follow the step by step process in this guide and you will be able to change your phone number easily.
How to say something when they say the phone number does not work
Hi i have the issue as my old number does not exist and when i go online and putting my id number and my registered application id its says failed once i click submit and this is frastrating because i send emails and make fone calls but still no help….please assist
I want to change my phone number
Hi Neliswa,
You can easily change your phone number by following the steps outlined in this article.
Thank you!
I lost my cellphone number so that why I need to change my number in srd grant.
I receive a massage from sassa that is saying I must do a identity verification, but able to do it pleas help me
You have only paid me June month and that’s only time