How to Change Your SASSA Phone Number for SRD Grant (Online & Offline Method)
Has your old SASSA phone number been lost or stolen, and you are looking for ways to change it? If yes, then you don’t need to worry, as SASSA provides an easy process for updating your phone number for your SASSA grant. Yes, there are two ways available, you can change it online directly from SASSA portal or offline by calling the SASSA helpline.
As you know, the active phone number is compulsory for the SRD grant. You receive all your grant updates and payment date notifications on your registered phone number. If you lose that number, your grant payments will be interrupted, as you will not be able to receive the updates on your SASSA grant.
In this article, I will provide you with a step-by-step guide to changing your SASSA cellphone number online or offline. The best part is that you don’t need to worry if you don’t remember your SASSA application ID; I will also help you recover your lost application ID and then update your phone number.
Step-by-Step Process To Change Your SASSA SRD Phone Number
To provide convenience to beneficiaries, SASSA offers different ways (I.e., online and offline) to change your SRD phone number. I prefer to use the online method, but recently, issues have been reported with the SASSA online method. So, if you are facing any issues in changing your phone number online, then you need to call the SASSA helpline to update your phone number directly.
I am detailing both methods with a step-by-step guide so you can follow whatever method you feel comfortable with.
1. SASSA Change Phone Number Online Via SASSA Official Website
You can change your SRD grant phone number online via South African Social Security Agency (SASSA) website in a few quick steps:
Step 1: Visit the SASSA Website
Go to the SASSA update contact details page here: https://srd.sassa.gov.za/sc19/contact
Step 2: Enter Your Details
Enter your 13-digit South African ID number and your application ID (If you donโt have your application ID, read below to find out how to find it).
Step 3: Submit the Form
Now, submit the form. Please double-check your details before submitting the form to make sure you provided the correct details.
Step 4: Verify Your Email and New Phone Number
Next, you will be redirected to another form and asked to verify your email address. Enter the email address used to register for the SRD grant and your new phone number. Then click the โsubmitโ button.
Step 5: Provide Reason for Change
Now, you will be prompted to provide the reason to change the phone number. Select the reason for which you want to change the number. You will need to choose from the following options:
Step 6: Verify Your New Cell Phone Number
After providing the reason, you will receive an OTP on your new mobile number. Provide the OTP code on the website and click submit.
Once your phone number is updated, you will receive a notification from SASSA, and all future SRD grant updates will be sent to your new phone number.
2. Change Your SASSA Phone Number By Calling SASSA Helpline
To change your SRD grant phone number offline, you need to contact SASSA helpline directly. Please follow the below steps while calling SASSA helpline:
So, you have successfully initiated request to update your SASSA phone number. SASSA will take few days to update your phone number and you will be notified once the update is done.
How to Change Your SASSA Grant Phone Number Without Application ID
If you have lost your application ID, you can easily retrieve it from the SASSA SRD website. The application ID is the 6-digit code that is assigned to your SRD grant application at the time of applying and used to identify your application. Follow the below steps to get your application ID:
Now note down your application ID and continue the above process to update your contact details.
The Reasons You May Need to Update Your Phone Number
There could be multiple reasons that require you to change your phone number, such as:
These are the most common reasons, but of course there could be other reasons as well. If any of the above reasons are required to change your phone number, then you must update your contact details in the SASSA portal as soon as possible to avoid missing any notification from SASSA and delay in your grant payments.
Important Things to Keep in Mind When Updating Your SRD Contact Details
Please keep in mind the following while updating your phone number:
Note: If you lost your SRD grant phone number, which was registered in your name, you can request a new SIM card with the same phone number using your ID card. In this scenario, you wonโt need to change your phone number for the SRD grant.
If you have forgot the phone number you used to apply for your SASSA application, you can follow the guide to retrieve your forgotten SASSA phone number.
Conclusion
By now, you understand how to change your SRD grant phone number with or without an application ID through SASSA’s online facilities or direct support channels. Remember, always keep your personal identification information secure after the change, and do not share confidential grant details with unauthorized people. You can continue receiving uninterrupted SRD grant communications with your new phone number. If you face any more problems, contact SASSA as soon as possible.
I lost my sim card nd i forgot the old number what was the old number
Iwant to change foun number it’s hard coz icant make sim swap iget sim card from the street
I change my phone number from last of last week but when I am going to take it from the shops it says my number is not registered
I lost my SIM card Nd I forgot the old number so now I am using new SIM card
I forgot my number, now I am using new number
I’m prudence Mkhabela. I lost number but know my ID number
I used someone phone now I’m not getting hold of her
I want to change my sassa number
Metoo
I want to change the number
I lost my Sim card ND I forgot the old number what was the old what
I lost my sim card
My name is Mzimasi zikizela I lost my old number and it’s been two and some few months years,am not getting my sassa grant
Lost fone number want to chance
I want to change my number of 350. I want to use my new number
I want to change my mobile srd number
I want to changes my srd cell number lost my old number
I want to change my contact and my banking details
I want to change my number but they said I must know 6 digit number for Id applicant
Hi Thulani,
Yes, you need application ID for that. You can find your application ID easily by following the steps in our guide at “How to Recover Your Lost SASSA Reference Number“.
Hi i have been waiting on sassa to change my number for srd grant for 7 months now they say the escalation has been done and i must be patient what else can i do??
I want to change my mobile srd number
I want to change my phone numbers pls
Change my cell phone number on SRD
I like to change my contact number to my SASSA account
Hi i what to change my 370 to another number course i lost the sim card Telekom
Help me change my phone number nou because I tried to do sim swap is not working please help me
Looking for the link to change my fone number
Please i want yo change my srd number and put new number
I want to change my sassa number
Could you please tell us when are we gonna recieve the link because we tried to go to sassa and call toll free number nothing happened it’s been two months now except July with my humble reguest please send the link to take selfie and verify his identity
I want to change my sassa grant to my bank details
I lost my phone
Yes
I want change the no of R 350
I canceled my application ,and I want to change number that I applied with
I want to change to my new number cz I can’t get access from the old one
Good day i called the call center last month and told them i wanna change my number they took all my details and said that a request had to be sent in to head office cause the cant change it so i asked how long it would stake so the person said there is no turn around time they will call me
I lost my number ….I want change number for R350 grant
I want to change my srd number
I want to change my cellphone ๐ฑ number please help
I lost my number and I fogort it now I want to start new number
Same problem
I want to change my cell phone numbers
I lost my number that I applied with for srd so I want to change it
change number
Hy nothando me to I lost my number
MY sim is damage i want to change my number pls help
I can’t change any of my details , even my phone number which I’ve lost . It says failed all the time .
Mine also
I lost my my old sirm card
Hi, Can we Change the Phone Number after the complete verification by using the above guide? Thanks
Hi Kevin,
Yes, you will be able to change your phone number after following this guide. If you face any issue in changing online, you can also call the SASSA helpline to change your phone number.
Good day Will I be able to get my R350 for the month I didn’t collect if I change my phone numbers
Hi. I want to change my number of 350. I want to use my new number
I lost my cellphone number so I want to use New number for my 350sassa grant
I lost my cellphone number so I want to use new number for my 370 sassa grant
I use someone else phone so i cant find that person how can I change my number
I want to change my R350 cell phone number I want to mine now
I lost my number
I lost my number
I used someone number so now I can’t SRD grant so I want to change I want to change the number
Me too
Good day i called the call center last month and told them i wanna change my number they took all my details and said that a request had to be sent in to head office cause the cant change it so i asked how long it would stake so the person said there is no turn around time they will call me
Me too they told me the something and its beinging two month now
If I can change my number, it can be possible for me to claim my previous payments I didn’t collect.
Hlw Cwenga
Good afternoon I need to change may foon number please what mast I do
Hi I lost my sim for 350 I want to change number
I lost my old cellphone number and I don’t know it by head
Hi Ronald,
You can recover your forgotten phone number by following our guide at “Recover Your Forgotten SASSA Phone Number“
Hi I lost my sim and want to change my phone number for 370 sassa srd grant to my new number. Can you please help me.
Hi Rocksane,
Sure, I will be glad to help. Please let me know what difficulty you are facing while changing your phone number?
Applied 1 year 3 months ago I have not collected anything.i lost my phon an cell I want to register a new number
Hey my phone was stolen with the number I was using for the application for my srd grand, I have a new phone with new number and want to reapply forward grand again please help me sort it out
Hy I lost my Number The one I was using during application,so now i have a new number
Hi i forget my application number
Hi Motsamai,
You can recover your forgotten SASSA phone number easily by following our guide at “Recover Your Forgotten SASSA Phone Number“.
I lost my phone so I can’t remember my contacts details can you guys help me to get my 350 please
Hi Hlehle,
If you forgotten the phone number you used to apply for your SRD grant, you can recover it by following this guide: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
Hi Hlenhle
My cellphone was stolen I want to change cellphone number
hi my cellphone was stolen iwant to change number
My name is lithemba koliti my cell was stolen so I decided to change my number
I lost my phone last year June so I won’t to change numbers please help me
I want to change the number that I used during the start of the application
process of the grant
I want to change my number phone because when I apply they say am already applied
My phone was stolen
My phone was stolen
I lost my old SIM card so I need to Change my number phone can someone please help me
My phone is been stolen so I want to change number please
I don’t have sassa payday,so tht the sassa says to me I must make the account sense 2022 07 22,August I don’t have paydate
Hi Zukile,
You must open a bank account to receive your SASSA grant payments. Please follow this guide to add your bank account to SASSA after creating one: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
I lost my previous cell phone number so I need to register the new number thanks
Hi
I lost my SIM card the number i registered with and now I want to change my banking details they sending it to that number
It’s been 3 months since I called sassa to ask them about changing my contact information, they keep saying that they will get back to me even now I’m still waiting, while said that their process take 3-5 working days not more than three months and still counting
We on the same boat
Go to nearest sassa office they do it immediately
I lost my contact and i can’t remember it it’s hard for me to get 350 i how do i change it using new number
Hi Kegomoditswe,
You can recover your forgotten phone number by following this guide: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
I lost my previous cell phone number so l need to register the new number thanks
Hi am kgaogelo from Soshanguve am lost forgotten my cell phone number is being 2 years and 3 month ago so I don’t know what to do I need my money from sassa srd grant please help me
I lost my sim card and I don’t remember it’s number.So I have to change them to get money
Hi Kamohelo,
You can recover your forgotten phone number by following the guide in this article: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
How do I change my phone number for my application because I never received any money to check my status
How to change my number In sassa 350
Because my old number the blocked in vodacm
Hi I change my cellphone number last year april until now I can’t get a call or massage I don’t no what happen about me
I want to change my numbers because have forgot the old one,I think someone uses my ID number to apply
Hi Thandi,
If you want to recover your forgotten number, you can follow this guide: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
And if you think someone else receiving your grant fraudulently, then please report it: https://sassagrantstatuscheck.co.za/sassa-frauds/
I have been trying to update my new cellphone number for a while now to no avail
My phone got stolen so I want to change my phone number
Because my phone was stolen
Hello I want to change my cellphone number but I forgot my ID application number
Hi I’m adding my I’d number and app I’d keep showing failed I lost my phone want to update my cell number
Did you get it right? Cause I’m having the same problem
I want to change my cellphone number online
I lost my son card and I don’t remember it’s number.So a want to change number for R350
What can you do if your number say is invalid
Hi Awethu,
It simply means that the SASSA is unable to identify the number or it is not used for any SASSA grant application.
Good morning i want to update my number for r350 grants since im no longer using the old one I’ve tried it online it says failed when i type my id number and application id please help me thank you
Hi Funeka,
If you are facing problem in updating your phone number online, then you can also change it by calling SASSA helpline at 0800 601 011.
I lost my number and i cant remember it
Hi Keitumetse,
You can update your SASSA phone number to a new number if your previous phone number was lost.
I have a problem I applied last year on June and I did not check my status then did my bank card this year got approved so I received February payment but in all of those months last year since June I did not receive anything and they all say approved and I did reset my phone number and bank account
When i put my number it’s say’s invalid
Hi Neliswa,
Please make sure that you are providing correct number format. The errors seems to be due to providing mobile number in incorrect format.
But how
Hi sassa I want to change my cell phone number for my srd grand I was lost my sim card,so I was trying to that link to change enter my details so after I hav’e enter my details it says failed I know what must I do?
Hi Nolusizo,
If you are facing any problem in changing your phone number online, you can also change it by calling SASSA helpline.
Please help me guys iv been waiting a long time for my number to change since last year please please ๐ ๐๐๐ญ
HI Ntombifikile,
Have you requested your phone number change to SASSA?
Hi I like to change my sassa contact number
Hi Rudzani,
You can change it by following the guidelines in this article.
Yes
I want to change my contact
Want to change my phone number cause the one am registered with it doesn’t correspond with my bank
Hi Jayshawn Jamie it’s been more than 8months trying to change my old phone number to a new one but it doesn’t work can you please help me my name is mampoi Joyce Moepadira
Hi Mampoi,
I am really sorry that you are facing this issue for so long. Please contact SASSA helpline at 0800 601 011. Explain them that you are unable to change your phone number from last 8 months and they will probably help you to change it.
Hey i would like to change the number that i have registered with due to miss placing the sim card
I want to change my number because I lost my phone
Yes
Hi I just want to find out what to do the 26th of March I went to go change my phone number that I’ve registered for my srd grant but how long will I wait to pay cause I still have some months money that is also there how will I get it
I want to change my number because I lost my phone
Hy sassa I have been trying to change number because of I lost my phone but I don’t know how to change it
Hi Kemisetso,
You can easily change it by following the guideline in this article,.
My number phone was hacked and i cannot receive my sassa
Hi Joseph,
Please report this incident to SASSA immediately to recover your grant and phone number.
My name is lucky when I’m trying to change my no I put my id no and application id it’s says failed
Hi Lucky,
If you are unable to change it from the SASSA website, you can call SASSA helpline at 0800 601 011 to change your phone number.
I need change number and no payday
Hi I lost my number but when I try to change with the links you provide here, just returns “failed” while I know for sure ID number and AppID are correct.. What may be the reason for that?
Hi Welile,
If you are sure that you are providing correct details but it still shows failed, then please call SASSA helpline at 0800 601 011.
Good day
I need to change my banking details ad I’ve been appealing for almost a year and I’m being declined. I am unemployed.
Please provide a link or email address i can change it
Hi Cindy,
You can follow this link to update your banking details: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
Hi, please assist I got robbed and need to change my phone number what do I do or email to fix this
Someone stole my details and applied for R350 so now am unable to apply coz someone already applied for I need help
Hi Thabitha,
It’s sad to know about your situtaion. Please report this fraud to SASSA immediately to recover your grant.
Please help me if will check r350 I not found the number long time not received r350
Hi Nqobile,
Please check your SASSA R350 status from this link: https://sassagrantstatuscheck.co.za/
And let me know what it shows.
Thank you!
Hi my name is nazele Johnson I don’t have my SIM card on any more but I still remember my number when I put in my phone number and ID number it shows me verify application but I can’t because I don’t have that sim card no more and I don’t remember my ID application 6 digital so what must I do now to change my cellphone number
Add I have problem
Please help me to change my phone number my phone is broken
Someone who is using my id n is active on 350 grant
Hi Melusi,
You need to report this fraud to SASSA as soon as possible. They will help you to recover your grant. Please follow this guide to learn how you can report: https://sassagrantstatuscheck.co.za/sassa-frauds/
Please help me to change srd number I lost my SIM card that Iโve been using for the srd R350
I want to change my bank card because someone using my card so I want to change
Hi Tsietsi,
First of all report it to SASSA and Post Bank by following this guide: https://sassagrantstatuscheck.co.za/sassa-frauds/
Then, renew your card by following: https://sassagrantstatuscheck.co.za/sassa-card-renewal/
Someone changed my application phone numbers without my consent I was not even aware that my numbers have changed and I am struggling to check my status
Hi Tumelo,
Please report this fraud immediately to SASSA by following this guidelines: https://sassagrantstatuscheck.co.za/sassa-frauds/
They will also help you to recover your grant and its old phone number.
my name is Alice Petersen, someone change my cell fone number of my sassa r350 grant and still active and some drawn my 350 grant by sassa and shops I only paid 3 times sassa r350 and never after that can sassa help me.
Hi Alice,
You can report this fraud to SASSA by following the guide at article How to Report SASSA Frauds.
Please ๐ help me to change srd numbers is been a very long time not receiving my 350 grant ๐ข
Hi Alinah,
What problem you are facing in changing your phone number? You can call SASSA directly via their toll-free helpline at 0800 601 011 to get help.
I’ve been doing for over months now but nobody is helping by that they think I am sending emails and and SMSes fo free.
I want to change my cell phone number online
Hi Sihle,
You can change it online by following the steps in this article.
I want to change my cellphone number online
I want to change my cell number online
I lost my phone so that i want to change my numbers i can’t get a date
Yes l want to change my details people there is someone using my details
Hi Twarisani,
If someone using your details, then please follow this guide first to report it: https://sassagrantstatuscheck.co.za/sassa-frauds/
Hi I lost my 6 number of sassa now I can’t change contact details
Yes I want to change number I have the new number now and also I want to know about my February why is deadline plzz help me I need that money and also can I get date
Please help me with the reply for srd grand on my new number
Lost my sim n I have new number
How can I change my srd sassa cellphone number
Hi Tebogo,
You can change your SASSA SRD cellphone number by following the steps in this article.
I am unemployed so I struggle to take responsibility of my children.i struggle to buy them the food.
Hi Lelethu,
If you are struggling to fullfil the basic needs for your child, then please try applying for SASSA Child Support Grant.
I want to change my phone number because the one i use when applying the grant is lost so when i try to submit my information the response say failed i am confused please help me
Hi Maria,
If your typed the correct information but it still says failed, then please contact SASSA helpline.
I want to change 350 grant to my bank please help
Hi Leah,
To change the banking details for your SRD grant, please follow this guide: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
Please helpme. To change my. Number
Change my number
I’ve been trying to change my son’s cell phone number but the system does not want to take the application ID and he has never received any money from the grant and all his monthly payment are approved without pay date so he is unable to change banking details,, yho kunzima
I need to change my contact detail for my srd grant
I lost my sim cart i want yo change my number help me
Morning i phone Sassa and change my number how will i see that it changed and i can be able to get my R350
Hi Samkelisiwe,
You will need to login to the SASSA services web portal t check your information. From the portal, you will able to see the phone number assigned to your SRD grant.
Good day,
Questions.
Does Sassa consider consider the type of Marriage contract?
How if is In community of properties, how if the couple’s are not of the Same Age, one partner allowed or not allowed to apply before the young one?. Should he or her wait for the young one to grow up to the older pensioner’s. Age?.
2. How if the Marriage contract is on Accrual of Properties,?
How if is on A.NC ?.
Mg Mokgotho
Hi Mr or Mrs can you please help me to change my number I lost my old number I will like to submit a new one please help me thanks
ngalahlelwa iphone manj ayivumanga ukwenzek i sim swap so i need to use a new number
I lost my phone and simcard so i wanna change my numbers
Me too I lost my phone number please help me
Hello will u help Me to change my number please
Hi Shiela,
Please never share your personal details with anyone to avoid frauds. You can follow the steps in this article to change your phone number.
Hi,I want to change my number.i don’t have my old number.
My phone was stolen and the person kept using my number, couldn’t get my money since last year I called SASSA to change my number it’s been 3 months waiting what must I do they never care ๐ญ๐ญ๐ญ they always say wait ๐ for how long ๐๐
Hi Yonela,
Sorry for your situation. When you called the SASSA last time? And did you visit the SASSA office to make the process faster?
Yip but they only helped me to put an account so I can pay on the bank
I lost my number after registration I want to change my number
They say im registered but i never done before i dont know the late cell phone number
Hi Ziphozekhethelo,
If you don’t have registered before, then please report it to SASSA by following this guide: https://sassagrantstatuscheck.co.za/sassa-frauds/
If you registered in past but don’t remember the phone number, then follow this guide to recover your phone number: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
May change my number because the I was using I was charing with someone who get pay every Friday where I’m not working
I tried to change my phone number but I can’t seem to,I have a new number
Hi Charonay,
Did you follow the all steps?
I need to change my phone number
I lost my sim n i have a new number how can u help me
Some one use my id number he stole my I D number after he change the number I was using before he get paid for nothing
Hi,
Please report this incident immediately to SASSA to recover your grant by following the guide: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
Did you you finally got help a in the same situation as yours
I want to change phone number
I want change my number because have someone that change my number then will eat my 350
Hi Athembele,
If someone else change your contact number, then please follow this guide to report them and recover your grant again: https://sassagrantstatuscheck.co.za/sassa-frauds/
Hy I want to change my phone number
Hi I just want to change my account number and contact number because of my old account number there are some policy stole my money my
Hi Nicolas,
Sorry, I am unable to understand your complete request. Have you been victim of a fraud? If yes, then please read this: https://sassagrantstatuscheck.co.za/sassa-frauds/
I’ve my phone number now I want to change that number
Hi Nosipho,
Please follow this guide to change your SASSA phone number.
I lost my phone number so I want to change the number phone so that I can put bank details
Hi guy I lost the cellphone number
Last year how time I phoned to the sassa call centre they give empty promises me pls help how I do answer me now
I lost my phone number so I want to change the number phone
I lost my phone number
I lost my phone number so I want to change the number phone so that I can put bank details
Hi Amngelane,
To change the phone number, follow the guide in this article.
And then follow this article to change your banking details: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
Yes
Lost my Sim card
I lost my sim card
I lost my sim card for are sassa r350
I lost my sim card I want to change the old number so that I can use the new number
Help me
Hi can yo pls help me i lost my sim card and my sassa grant is declining
Hi Wisdom,
Sure, I will be glad to help. Can you please let me know what reason it shows for declination?
Someone is using my ID number to get my R350 can you help me by cancelling his/ her number phone
Hi Samukelo,
You will need to report it to SASSA by calling their helpline or visiting your nearest SASSA office.
Some one use my number to get my 350
Hi Agisanyang,
Please report it to SASSA as soon as possible by following this guide: https://sassagrantstatuscheck.co.za/sassa-frauds/
My application id is not working because it said invalid,as i want to change contract to my new number.Because i’ve used someone’s number the time i apply for srd.sassa 350grant,so what i have to do please help…
I want to change my number because I was using someone else number but now I have my own number
Lots simcard
I want to change my number becose I lost that number
I want to change my number because I used someone number but now I have my own number
I want to change because of the people who applied for me
Stay in Western Cape and I stay in Gauteng this why I want to change
Hi Shaun,
You can change your phone number by following the guide in this article.
Everytime i put my application id it says failed please help, i lost access to my old number and acc so i want to change everything
Hi Andile,
If you are putting the correct information and it still saying failed, then please contact SASSA toll-free helpline.
I want to change contacts and also to give sassa my account number
Hi Betty,
To change your phone number, please follow the guide in this page. For changing banking details, follow this guide: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
I need you to help me to change a number my old number that i lost. I have my new number that i want to use now
Can someone kindly assist:My application ID doesn’t wanna work and I’m putting the right one.What can I do?.
Hi Charisma,
What problem you are facing with your application ID?
Every who lost their cellphone, SIM card I will help
Please help I’ve lost my Sim card since last year June , since then I’ve been struggling to change my no again its been a second time around I’ve been robbed from my cellphone . But now my application I’d doesn’t want to work also. PLEASE HELP KIND REGARDS SALOME
Hi Salome,
What problem you are facing in changing your phone number?
I lost the simcard and I don’t remember the number
Hi Zaknele,
If you don’t remember the phone number you used for SASSA grant, then please follow this guide to retrieve it: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
I wanna change my phone number the 1i register with is not working
Someone change my number and my address without my permission
HI Sinethemba,
Please call the SASSA helpline immediately to avoid any fraud and change it back to your original phone number.
I lost my sim card want to change it
I lost my sim card
Hi Rowan,
If possible, then please do a sim swap. If not, then get a new phone number and change your SASSA phone number to it.
I lost my phone number please help
I can help you
Hi Snenhlanhla,
How you are going to help?
I lost my simcard i want to change my number
I need to change my cellphone number i got a new cellphone number
I lost my number I want to change my cellphone number
I lost my SIM card that I used to collect my srd grant
I lost my number which l used for r350 Grant
Hi I’m lost my simcard that I registered to my srd grant
My r350 is saying active but I havenโt even got a r350 is my first time applying I just putted on my ID numbers but when I put on my numbers it doesnโt want to proceed itโs says active how can I change this
Hi Ntombi,
Did you provided your banking details? the issue can be due to not providing the banking details as well. If not, then please provide your banking details by following this guide: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
I need to change my number coz I lost my fone
Someone change my number without my permission
I lost my Sim card
I lost my sim card,help please to change my contact details for srd sassa
Hi guys its been two years ago now trying to change the number that was registered with my I’d number but i am failing to change it and i am not the one who’s receiving the money and I can’t even cancel it and apply again so please help me
I can’t even receive any massage from sassa
My phone got robbed and I would like to change my number
I lost my number please help
Hi Rebaone,
Please follow this guide to change your SASSA phone number.
I lost my number please help
I lost my phone and I will like to change my number please help
I lost my SIM card that’s why I what to change the number phone
I lost my phone so I want to change my number
i put the wrong phone number how to change on the srd grant
I lost my phone and I will like to change my number please help
Lost my phone
Someone change my number
I lost my cell phone number and I can’t remember that number pls I like to add my new number pls
I lost my number for srd and would like my number changed pls
Please I need your help
I lost my number
Hi Siphesihle,
Please follow the steps described in this article to change your phone number.
I lost my phone now I have a new number
I lost my sim card
Yes
Hi
Someone registered my SRD without my permission. I need help to block that and register it for myself
Hi Luyanda,
Please contact the SASSA helpline at 0800 60 10 11 and explain that someone else has applied for the SRD grant using your details. They will first verify your identity and then proceed to block that person and recover your SRD grant for you.
Hello
Hi Vinoliah,
Please let me know how I can help you?
Pls help when I apply it’s say grant application already active
Can u guys help me with my srd Numners coz i lost my phone
Hi Nkosinathi,
Please change your phone number by following the guide in this article and you will continue receiving your grant payments.
I lost my old phone number
๐ข ๐ฅ๐จ๐ฌ๐ญ ๐ฆ๐ฒ ๐จ๐ฅ๐ ๐ฉ๐ก๐จ๐ง๐ ๐ง๐ฎ๐ฆ๐๐๐ซ ๐ง ๐ข ๐๐๐ง๐ญ ๐๐ซ๐ข๐ง๐ ๐ข๐ญ ๐๐๐๐ค ๐๐ฎ๐ญ ๐ข ๐ฌ๐ญ๐ข๐ฅ๐ฅ ๐ซ๐๐ฆ๐๐ฆ๐๐๐ซ ๐ข๐ญ
Can I help to change sassa srd phone number
Hi Nomthandazo,
Can you please let me know what problem you are facing in changing your phone number?
It was my friends no and also it was a contract simple that she never paid so MTN closed there no
I need help my phone is stolen
Goods day s1 is drawing my money in Durban I called in to have it stopped it was never stopped on midnight when I turned 18 s1 applied fo me please help me
I’m experiencing the same thing Nd i’ve been waiting for months now is there any one that can help I haven’t gotten my srd grant since last year June Nd still waiting everytime I call to ask I’m told the same thing it takes time they can’t tell me when Nd 2 please have a camera phone when they contact me ….why do we have 2 wait so long if we didn’t need it we wouldn’t continuesly call for answers please help???don’t have any 1 I can rely on is there no1 that can help pls?
Yes I need to change the no because I lost it.
I lost my old number that I used for sassa 350 so I like to change my new number
What can I do?
Hi Noluvuyo,
Please follow the guide in this article to change your phone number.
Me too i lost my number nd i don’t know how to change it
My nephew lost and forgot the cellphone number he used for srd R350 and now want to submit a new number he don’t even know his srd application Id so what step must he take
Hi Matlhomola,
We have defined all the steps to get you application ID and then updating your phone number in this article. Please follow this step by step guide and you will good to go.
I forgot the my phone number is that I apply with
Hi Mandy,
If you have forgot the phone number you used to apply for your SRD grant, then please follow this guide to retrieve it: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
I’ve lost my simcard then now I’m facing difficulties to get my money and I’ve tried contacting sassa consultant several times since last year June bt not yet assisted …so now I’m confused.
I need to change my number to the new one
Hi Sebina,
Please follow this guide to change your old SASSA phone number to a new one.
Someone we change my number without my permission
Hi Thandeka,
Please contact SASSA helpline immediately at 0800 60 10 11 to avoid any fraud and to recover your grant account back.
My phone was stolen and I forgot my number phone so I can continue with them
Hi Sanele,
If you have forgotten your phone number, then please follow this guide to recover it: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
Hi customer service I have been lost my old Phone number so I may request to re register new number
Hi Bulelani,
Please follow the guide in this article to change your old SASSA phone number to a new one.
I need to change my number to the new one
I want to change my number
Hi i want to change my old number to the new one
Please help me I lost my phone and have a new phone and a new number how do I change it on sassa
Hi Anthony,
You can update it by following the steps in this guide.
I want to change my number to a another one because I don’t want to use the old number
I lost my sim card Soo I want to change
I lost number so I want to change the so that I can get in contacts again
I lost my phone number now my number is changed to a new number i like to use
Hi Monica,
Please follow this guide to change your SASSA phone number to a new one.
Hello my name esther
Plz I need to assistant for srd sassa number changed
I need help since last year April, someone changed my number ever since I’m not getting my 350. I called sassa multiple times but,all they say is I must wait for a call from the head office .I’m still waiting even today
Hi Thulile,
Please do a visit to the SASSA office. Explain them about the situation and they will surely help.
Hii I lost my number and my code can you help change it?
Hi Nosipho,
Please follow this guide to change your phone number. You will need to do it on your own. Never share your details with anyone to avoid frauds.
Hey
Useless, i called almost twt years ago to change my number. Now in bring told sassa will call me when they’ve changed my number in the system…. NOTE i have 26 months of referred payments
Hi Nicole,
So sad to hear about your case. Did you visited the SASSA office to explain your issue in-person with the SASSA representative?
Hi mr/mrs can you please help me, I’ve lost my old number I would like to submit new number.
Hi Asive,
Please follow the guidelines in this article to change your phone number.
I’ve been trying to help my lil sister to change the phone number with no luck, last year December I called sassa offices and they told me it will be fixed nothing till now, tried to do it online I’d says failed
I’ve changed my phone number since October 2023 but still nothing
Hi Sueniskay,
The number is not updated yet or you are not receiving the grant?
I lost my Sim card long time I switched too many so I couldn’t qualify for Sim swap so am using mtn now
I forgotten my phone number and was lost .
My phone was lost so please help me out of this situation as soon as possible so can you please help me!!!!!!!!!
Hi Butana,
You can do a sim swap. If that’s not possible, then please get a new number and follow this guide to change your SASSA phone number to this new one.
I’ve applied to have my number changed since December 2023. Still nothing.
I lost may cell c phone number I need you guys to help me to change my phone number
Hy I want to change my number but it said fail please help
Hi Themza,
In which step it says failed?
Losted phone
I lost my sim card I used for srd 350
Hi thokozani please I lost my sim card I want to change
Someone stole and apply for srd using my daughter ID number what she should do?
Hi Khanyi,
You should immediately inform the SASSA about this fraud using their helpline at 0800 60 10 11. They will help you to transfer the grant to your daughter’s bank account.
Hi Mr or Mrs can you please help me to shage my number I lost my old number I will like to submit a new one please help me thanks
I want to change cell phone number I lost I phone
I lost my phone so I decided to change number phone
Need to change
I Lost my phone so I need to change my phone number plz
Hi David,
You can change your phone number by following this guide.
Good day sassa helped me a lot it made a difference in my life thanks to sass
Hi Dineo,
That sounds great! I wish you to have a more happy and successful life ahead. Keep helping other people in need as well.
I have lost my cellphone
Hi..I want to change my phone number please.My uncle helped me to apply on his phone number .I don’t had a phone that.How can I get my AppID number please . Because they ask for it if want to change phone number.I can’t remember what is was please help me.God bless.
Hi Elvina,
You can get your reference ID easily by following the steps in this article: https://sassagrantstatuscheck.co.za/sassa-reference-number/
Hi i lost my phone number for sassa so i I’ve got a new one now but when I’m trying to update to the new one it says fail please help me change my phone number.
Hi Jabu,
Can you please let me know that in which step it says failed?
Hi I lost my number
Hi i need a help I lost my number plz I need to change number this is a new
Hi Nokulunga,
Please follow the guide in this article to change your phone number. Please let me know if you face any difficulties during the process, I’ll be glad to help.
Thank you!
I want to change number
Lost number
My sassa has been declined and do not know da reason y and it’s saying null I do not collect any money on my gym bank card besides my 350
Hi Blaine,
Can you please check your status again and see if its showing the reason of declination? As it is always mentioned with the declined status.
Thank you!
Hi
I registered my auntie but she gave me the incorrect cell number . How do I change the cell number on the registration and I cannot enter the OTP
Hi Haley,
Please follow the steps in this guide: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
It is written for the forgotten SASSA number but it will work for your case as well.
Hi I mistakenly put a wrong number when applying for Srd R350 now I can’t change my number because I can’t even get my ID application please help
Hi Bontle,
Please contact SASSA helpline at 0800 60 10 11 regarding this matter. They will surely help.
Sassa numbers are not working can they please update their systems and load working numbers
Hi Kayise,
It could be due to system maintenance. Please try again after few hours, it should work.
How to report fraudulent R350 grant application…
You can report them directly to SASSA via their call center or by visiting your nearest SASSA office.
And when u call sassa number always no answer
It could be due to many others calling at the same time and you need to wait more for your turn.
I want to change my number
I want to change bank details
Hi Sesethu,
Please follow the guide in this article to change your banking details.
I want to change a number because I lost my number
Hi Sesethu,
You can change the number by following the guide in this article.
Someone changed my number without telling me, how do I change from the new number(I don’t know the new number), to the one that I was using before?
Hi Bongani,
Please contact SASSA helpline at 0800 60 10 11. Explain them that your phone number has been changed by someone else and you want it to change it to your own number again. They will ask you for your identity documents, and after the verification that they are talking with the real grant holder, they will guide you on the steps or change the phone number for you.
Good luck kuba mna eyomntanam yashintshwa ngo November 2022 oko ndifowna kule number kuthiwa mandilinde isms ndiyile nase ofisini andancendwa๐
Hi i lost my cellphone number so i ended up checking my r350 with another person cellphone number,now i have a new sim card i want to change that number to this new number I’m using please help
Hi Mbali,
Please you can easily change your SASSA phone number to the new one by following the guide in this article.
Hi I lost my my phone and I don’t remember my old number
I lost my phone last year
Hi I’m dominic Williams
Recently I was done with my matric and wanted to apply for the srd 350 grant ,but found I was already registered. No one in my family has done it so I don’t know who did it.i phoned the help line and the said they would change my phone number so I could apply but 3 weeks have passed and I have gotten no response since.what do I do
Hi Dominic,
To solve your matter quickly, you need call them again and ask them if you need to visit to do the update quickly. They will probably guide you further if you need to visit the office or they will update themselves.
Hi am Elvis I tried to changed my phone number but it says failed what can I do
I lost my phone and don’t have the number anymore would like to change my number
Hy would I be able to do all my appeal after changing my contact number
Hi Nondumiso,
Yes, you will be able to appeal once you corrected your SASSA phone number.
Hy can you please help i called sassa several times they said i nust wait for sms which i never received,when i was trying to apply for R350 srd grant they said they my qpplication already existed but it was my first time applying,I think someone stole my ID number and apply for me with the number that i dont know.what can i do because i called sassa many times no one helped me
Hi Thuliswa,
You should visit your local SASSA office for this matter. During your visit, ask them about the phone number associated with your ID card in their database. They will verify your identity first, then let you know the number. If the number is not yours, you can request you can request an immediate update of your phone number.
I lost my phone number but i know my application i.d number i already phoned sassa to change my number its now almost 3months that I’m waiting they said i must wait for a sms but I haven’t received nothing what is the hold up please
Hi Melissa,
You need to call SASSA again for an update. They will let you know the status of your request.
Am trying to apply and it says already active and it’s my first time applying 350 what can I do
Hi Murunwa,
It seems someone applied for the 350 grant using your details. You need to contact SASSA immediately via their helpline at 0800 60 10 11. Or you can also visit your nearest SASSA office to get the help for recovery of your SASSA grant account.
LOST MY PHONE AND I FORGOT MY CELL NUMBER I USED TO APPLY THE 350
Hi Lulama,
You can buy the new sim and can update your phone number by following the steps described in this article.
My phone got stolen with my Sim card and tried to do a Sim swap with no luck and tried to change my number via online but its shows failed and sented emails to sassa since last month.Can you please help me cause its been 4 months that I didn’t get my grant please
Hi Wilfred,
You need to contact SASSA directly via the helpline or visiting the nearest office. You will be able to get instant support and they will help you to resolve your issue quickly.
Hi I need to chang my number pleas
Hi Bonakele,
Please follow the guide in this article to change your phone number.
I have no been getting my R350
It’s being more then 10 months
An I find it really hard at home
Hi Jenelle,
Did you check your status? What does your status says?
Hi. Pse note that I am trying to apply for the grant but when i complete the initial application it says that the application process is active. When i go to check the status via the website its says cellphone number is invalid. Pse bear in mind that I have never applied before soni am concerned that someone is using my id number and collecting this grant. I cant even change my phone number because i dont have the sassa id number. Pse help as i am desperate.
Hi Dante,
It seems to be a serious matter. You need to reach out to SASSA directly via their helpline at 0800 60 10 11 or visit your nearest SASSA office. Explain them all the situation and they will surely help to recover your account.
Hi the number which i used to apply for the SRD19 was not rica’d on my name so I managed to Rica the sim and had been completed. I tried to update it online but it keeps telling me failed.
Hi Jennifer,
Can you please let me know if it shows any message or reason along with failed?
I need assistance with my srd grant,I lost the number I applied with I need to change my phone number please ๐ help me
Hi Marvin,
Please first get new phone number and then follow the guide in this article. You will be easily able to update your phone number for your SASSA grant.
Hello hope you are well I have registered 350 but every time I try to check it always says fail and when I try to reapply it says my application is active so I don’t know what’s wrong
Hi Thato,
You will need to contact the SASSA helpline to get the exact status of your application. Please reach out to SASSA at 0800 60 10 11.
Hi my name is londiwe ilost my old cell number awant to use the new number what can I do
Hi Londiwe,
You can simply change your phone number by following this guide.
Someone applied for me with their number when i apply it says application already active which is strange because I have not applied yet
Hi Sisipho,
Please contact to SASSA immediately regarding this matter. They will help you get your grant back on your phone number.
I lost my phone last year on January
Hi Onicca,
Sad to hear about your lose. If you want to continue receiving your grant you will need to get your previous sim back or need to update your phone number.
Lost my phone and its been a will now request contact details change
Hi Mahtlatsi,
Sorry for your lose. Now you will need to reactivate your old sim or update your phone number to continue receiving the SASSA updates.
Lost the number
Hi Siziphiwe,
Please get a new sim and update your phone number to continue receiving your SASSA grant updates.
I need to change my contract number
Hi Doctor,
Please follow the step-by-step guide on this page to update your contact number.
Hi I lost my phone number that i registered srd sassa and i lost my id application so i want to change it all
Hi Minah,
In this article I mentioned the way to find out your application ID. Please follow this article to find out your application ID and then changing your phone number.
I lost my phone
I want to change a number because I was lost my Sim card 6 month know I didn’t get my 350 please help me
Hy I want to change my contact details,but id application doesn’t work,so what can I do
Hello Jay
I want to amend my banking details to Cash send or eWallet. Can I do so now that my application has been approved but the date has not been created? I can’t access the website (srd.sassa.gov.za), it’s blank nothing appears.
Hi Sima,
Yes, of course you can update your banking details before the pay dates. To change your banking details, follow the guidelines on this article: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
And the SASSA website works perfectly, I just checked it out now. So there maybe internet issue on your site or the site was down at the time when you checked. Please check it out now, it should work perfectly.
Also please let me know if you have any other query, I’ll be glad to help.
Thanks!
Hi I lost my phone number can you please update my new phone number
Hi Dlamini,
Please don’t share your personal information like phone number with anyone to avoid any frauds. And follow the guidelines in this article to change your phone number.
Thank you!
I lost a SIM card. The missing sim card number are:0838869451. The new sim card number I want to register with are:0833393056.
I want to change my phone number and my banking details because I lost my phone please
Hi Johanna,
Please change your phone number using the guide on this page. Once you change it, then go to the link (https://sassagrantstatuscheck.co.za/sassa-change-banking-details/) to change your bank details.
I lost my sim card
I lost my Sim card I want to change
Hi I want to change my number because I have lost my cellphone and to complete my banking details
Hi Buyiswa,
Please follow the guide in this article to change your phone number.
Can you please send me the link to change my number
Yes, this is the SASSA official link to change your phone number: https://srd.sassa.gov.za/sc19/contact
Hi there I try this link but it keeps saying failed ๐๐๐ what step must I take now ๐
Hi Jentte,
Which link you have tried?
when I am trying to change my number it says failed many times
Hi I need to my number
Assist me please
Hi Kulani,
Please follow the procedure described in this article to update your number. Please let me know if you face any difficulty during the update process, I’ll be glad to help.
Thank you!
My phone was stolen so I have a new nomber
I want to change my phone number please
Hi I want to change my cell phone number I was using someone number
You can simply follow the method mentioned in this article to change your phone number.
My moms inheritance reflected into my acc, since then all appeals have been declined,however I’m unemployed for the past year. And the account is empty now.
Hi lost my sim card and unable to do some swap, want to add my banking details but first have to change the phone number it always says fail when I enter my ID number and Application ID
Hi can you please help i have all most 3month now since i wait for my number to change but stil not change so how long it tskes
It should update immediately. If your phone number is not updating after waiting for so long, then you have to contact SASSA.
I want to change the cell number I don’t remember the old number one.
I lost my old number
Hi Simon,
If you lost your old number, then you need to change your phone number by following the guide in this article.
Hi please help me someone apply with my id so now i can’t even change that number what must i do
Hi Thaband,
You need to contact SASSA immediately to avoid any loss. Please reach out to SASSA via their call center number or by visiting their office in your area.
Banelefloyd0@gmail.com
Sent
Hi i try what can I do to change my new account details.cause I lost my old number and Id application number so what must i do to.please help
Hi Martheunis,
Please follow the instruction in this article to get your previous application ID and then update your phone number.
hi i have been tryin to change my phone number and banking details for some time now but keeps blocking me out ;’ also used my application id with id number but still doesnt work so what may the problem be plus ive been aproved for 13 months now
Hi Lenacia,
I will suggest you to visit your nearest SASSA office to sort out your issue. SASSA officials will happily help you to solve this blocking issue.
Lost numbers
Please change my contacts
Hi When I Try to apply for SRD Grants it Says Grant application already exists and I Never Applied please help
Hi Kitso,
If you didn’t apply yourself before and it shows your grant application already exists, then you need to contact SASSA immediately and inform them to avoid any loss. It seems someone has submitted your application on your behalf.
Hello please help me I lost my phone number and sassa 6 digit how can I change number?
Please follow the guide in this article to change your phone number
Hi i have changed my phone number but when i go to collet money they said it needs old number don t know wat to do
Hi Julia,
Did you told them that you updated your phone number? You can also ask them if they need it for the verification purposes then they can identify by your ID card document.
Hi I follow the guidelines to change my phone number but when I I click on submit it keeps on saying failed. What should I do
Hi Craig,
It may be due to the server issue on SASSA website. Please try again after few hours.
How can I change my cell phone number, I was lost my sim card 4 months back? Please help.
Please follow the guidelines in this article to update your phone number.
I Lost my phone and sim card if try to change my number is giving me problem it’s want the I’d code number I dont have it
Hi Sinothando,
They must be asking either about your ID card number or your application ID. Their isn’t anything as Id code.
Please confirm what they are asking for. If they are asking about ID Card Number, then please provide your 18-digit South African ID card number.
If they are asking about your application ID, then I have described in this article that how you can get your application ID. So please follow the method and get your application Id to fill in the form.
Please remember that application ID is also known as Reference number.
Please let me know if you have any further confusion. I’ll be glad to help.
Thank you!
How long will it take for the payment after changing number phone
Hi Millicent,
Changing the phone number does not affect your paydate.
How can I change my cellphone number I lost the old one
Hi Sphiwe,
Please follow the procedure described in this article to change your phone number successfully.
good day tried from august platform does’nt work not even whatsapp please help
please help me
It keeps on saying failed, why?
It keeps on saying failed
hi someone changed my number and I don’t know who’s that’s person and know I don’t have an application number what should I do
Hi Philani,
In this article I mentioned the way to find your application ID. Please follow the steps to get your application number and then update your phone number. If you are facing difficulty in doing it online, you can visit your nearest SASSA office.
How can I change my number..
Hi Khenani,
You can change your phone number by following guidelines in this article.
How
I lost my phone number
Yes
Hi I lost my sim I used to register for srd grant and now I can’t update my banking details what can I do
Hi Robyn,
If the SIM card was registered to your name, then you can simply request a new SIM card with the same phone number by showing your ID card. Just get a new SIM with the same phone number and then you can easily change your banking details. To learn about changing bank details, follow this article: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
So I lost a phone and I can’t do anything cause now I don’t have phone anymore so they want update my banking details and number
Please follow the guidelines in this article to update your phone number. Then follow this article to change your banking details: https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
I lost my number I registered with sassa srd,I try to put new number, said fail
Hi Alicia,
Can you please let me know if it’s showing any other message along with failed? If it’s not and only showing the failed then please contact SASSA directly via their helpline or visit your nearest SASSA office. Explain the situation to them in details and they will surely allow you update your phone number after the verification.
Hi I want to change my old number to new number ,I lost my phone,but when I re apply they failed
I lost my phone I need to change number
Hi Matapa,
Please follow the steps outlined in this article to change your phone number.
I need to update my account details ND contact details as well bcouse I lost my phone tht means I don’t my registration number anymore
Hi Lesedi,
In this article we have described that how you can get your registration number (application reference number). Please retrieve it and then you can change your phone number by following the same guide.
Thank you!
I want to use new number
Hi Mpikiso,
Please follow the guidelines in this article to change your SASSA phone number to your new number.
Hi I wnt to changes my phn number because the people tht dd register me dnt see anymore nw I wnt to changes my phn number but my appyid dnt work cn you help me please
Hi Denise,
If you are having trouble in finding your exact application ID, you can follow this guide: https://sassagrantstatuscheck.co.za/sassa-reference-number/
Someone change my number now I want to change it but it says failed … Now I don’t know what to do
Hi Thokozani,
In which step it says failed?
Hi always when I want to apply for 350 they say it is active and it’s been almost 2yrs I have received 350 so I lost my phone that I registered with so how do I get help
Hi Mohau,
You need to update your phone number to get your SRD R350 grant.
I want to change my number because my SIM card was stolen with my phone
Hi Motseki,
You will need to reactivate your old sim or need to get the new sim and update your phone number to continue receiving the SASSA updates.
Yes & I forget my old number & the 6 numbers
Yes
I forgot my number and 6 digit numbers.
Yes i want to change my phone number i lost my cell phone so i have a new number
Please follow the steps mentioned in this article to change your phone number.
Yes I want to change my number because I lost my Sim card
Hi Esona,
Follow the guidelines in this article to change your phone number.
Thank you!
Yes my phone has been stolen
I need to change my number my application is declined
Hi Pumla,
If you need to change your phone number, you can follow this guideline. But declined status has nothing to do with the Phone number. Can you please let me know what reason it shows with declination?
I lost my number and I can’t remember it I did phone and the guy who answered the landline said they couldn’t help me if I didn’t know my number I must forget about my 350 I don’t have my Sassa ID.
Hi Nokuthula,
Now you will need to visit the SASSA office in person. Please take along your identity document when visiting the office. They will verify your identity and then allow you to change your phone number.
Me too I have applied R 350 and if I check status it says failed..but if I want to re apply..it says it is active..since I have applied R350 in 2022..and now it’s 2024 I haven’t received any money yet?
Hy I don’t know what my old numbers as well as my application I’d and I want 2 change my old numbers plz help
Please i lost my number i want to change my old number please help
Hi Silindokuhle,
Please follow the guide in this article to change you phone number. Please let me know if you face any difficulty in updating.
Thank you!
I also want to change my number they failed
Please llost my number I want to Change my SIM card for
Hi Khanyisile,
If you can get that number again then it will be perfect. If can’t then please purchase a new phone number and update your SASSA phone number by following this guide.
I forgot my old phone number.. How can I change it now
Hi Ashley,
If you have forgotten your old phone number, then please follow this guide to get it back: https://sassagrantstatuscheck.co.za/recover-forgotten-sassa-phone-number/
Hi l want to change my cell phone number please
How can I do that
Hi Phiwayinkosi,
Please follow the steps in this guide to change your phone number.
What two changes my phone number because I don’t know it ….
Hi Dion,
Sorry, I didn’t get your question. Can you please describe more details?
Thank you!
Jay how can I change my number but I do not know the old one?
Hi Nceba,
If you don’t remember your old SASSA phone number, you can recover it by following our guide at Recover Your Forgotten SASSA Phone Number.
I got income source indentied how can you help me
Hi Kgotso,
If you have no any source of income then you need to appeal your grant by following the steps at https://sassagrantstatuscheck.co.za/sassa-appeal/
Since last year asking to change my number I’ve failed… I have not been assisted, I lost my fone which was recad from Somalian shops, so now my new number is recad with my name, I can’t have access to my money
Good after noon can you please assist me I need to change the number I lost the old number and I can’t make a sim swap I ha registered the newnumber number which 068
Hi Lusanda,
It’s so easy to change your phone number for SASSA grant. You just need to follow the simple steps mentioned in this article to change your phone number. If you face any difficulty during the process, please let me know. I will be glad to help.
Thank you!
I tried if I insect the application I’d it’s says failed
My sim card block when I do simswap it’s says unfinished
Pls change my contact details or give me the option to do so on your website. Also pls allow options for changing of banking details. Ta
Hi Suwayba,
To change the contact details, please visit the link https://srd.sassa.gov.za/sc19/contact and follow the steps described in this article.
For changing your bank details, visit our article at https://sassagrantstatuscheck.co.za/sassa-change-banking-details/
Thank you!
Hi
I have tried all the steps carefully and when I need to submit it say failed. I even went to cellc to do a Sim swap last year already they said they can’t. I went to sassa in Athlone they keep saying I must do a Sim swop. I was robbed with my pH that I registered on
I lost my sim card and its not rejisterd under my name
Now i want change the number
Hi Amahle,
Did you tried to change your phone number by following the steps in this guide? If not, then please follow them and you should be able to update your phone number.
Thank you!
hi sir i got a problem here i lost my cellnumber and i forgot my application id what should i do do? please help.
Hi Mhlangabezi,
First you should retrieve your application ID and then you need to change your phone number to continue receiving your SASSA grants. The complete method is described in this article, so please follow the steps accordingly.
Thank you!
Hey i tried to apply for sasa 350..and it said application already active. But i never applied what can i do
Hi Motlatxo,
It seems someone have applied using your details. Please contact SASSA immediately at 0800 60 10 11 and let them know the situation. They will help you out to solve this problem.
Thank you!
If my number is using by someone I don’t know the is any chance to have sim swap
Hi Nontobeko,
There is only a chance if you have that phone number. Otherwise you can directly contact SASSA via their toll-free helpline at 0800 60 10 11 or by visiting your local SASSA office. You will need to explain them your scenario, and they will surely help to solve your issue.
I want to change my number because I need to do my appeal for December 2024
Hi Thandeka,
Please update your phone number by following this guide. Please let me know if you face any difficulty, I’ll be glad to help.
Thank you!
Hi I want to change my bank details the problem I lost my sim card number
Hi Sbusiso,
If you lost your phone number, you need to change your phone number not banking details. Please follow the guide in this article to change it.
I lost my sim so I can’t appeal
Please change your phone number by following this guide and then you can appeal easily.
I have been trying for a long time now but it keeps saying failed i can’t go through
Hi I’ve tried this method but after adding my details and send submit or send then I get a failed reply.
Hey I lost my phone I can’t check my sassa
I m Lonwaboakinanama I lost my sim card sou now I want to change the new number 0766749518
Some one applied sassa by my ID and l can’t apply sassa because l don’t know the number please help me
Hi Mbuelo,
You need to contact SASSA immediately to let them know about that fraud. I will suggest you to visit SASSA office in person and explain them the scenario. They will surely help and take action against the person who has done this fraud with you.
Hlw can you please help me some one change my number ,banking details for my Srd grant can you please assist me
Hi Lindiwe,
You need to call the SASSA helpline urgently at 0800 60 10 11, and explain the matter to them. They will help you to recover your account.
How? I want to change my phone number, coz I lost old one. Any one can help please
Hi Nosihle,
You can update your phone number and change it to a new number by following the guide in this article.
I lost my sim card
I need help my sassa 350 is declined since from 2022
Hi Mhlengi,
You will need to lodge an appeal to get your SRD grant approved. Follow the step-by-step process to appeal for your grant here: https://sassagrantstatuscheck.co.za/sassa-appeal/
How do I update my details if I don’t have the 6 digit code?
Hi Kagiso,
Please follow this heading to get your 6 digit application ID: https://sassagrantstatuscheck.co.za/sassa-change-phone-number/#how-to-change-your-sassa-grant-phone-number-without-application-id
Hello. I want to change the applicant’s cellophane number because the old one is lost, and the application ID is lost as well. What should I do?
Hi Rixa,
To change your phone number, you first need to find out your application ID. You can find your application ID by follow the steps mentioned here: https://sassagrantstatuscheck.co.za/sassa-change-phone-number/#how-to-change-your-sassa-grant-phone-number-without-application-id
I want to change the number I lost it and they need the application ID
Hi Nokubekezela,
The method to get your application ID is defined in this article. For the more detailed method, follow this article to get your ID number: https://sassagrantstatuscheck.co.za/sassa-reference-number/
After getting your Application ID (also know as Reference Number), you can change your phone number easily.
Hi want to change my srd phone number pls can you assist
Hi Natasha,
Please follow the guide in this article to change your phone number. If you face any difficulty in the process, please let me know. I’ll be glad to help.
Thank you!
I lost my number since 2022 nw o trying a new number he tell me he failed
Hi Johannes,
Can you please let me know if it shows any reason along with failed status?
I lost my sim card and i forget that i register it was used of my srd 350 only i forget the numbers
Hi Bokgwathile,
You can change your phone number by getting your application ID. First you need to get your application ID then you can update your phone number easily.
Yes
I lost my Sim card
I tried if I insect the application I’d it’s says Failed
Hi Amahle,
Sorry, I’m unable to understand your request. Can you please describe more details?
Thank you!
I wanted to change my number
I want to change my number I lost my Simcard
Hy I want to change my number of srd sassa grad
Mbuso
Change contact details
I really really need to change my number because I lost my sim card am not Long use it ….and I wnt to do appeal so please help me
Hi I lost my phone how to change my numbers
Hi Eunice,
Please follow the guide on this page to update your phone number.
I have problem with my application someone use my id so I need to change the number and use my number
Hi Chipo,
If someone using your ID card then you must change your phone number as soon as possible. Please follow the guidelines in this article to change your phone number. Don’t delay it anymore as someone using your ID might access your grant money.
I can’t remember old number it was a new number and my phone was stolen so now I need a new number
Hi Micheck,
If you don’t remember your old phone number as well, then you need to call the SASSA helpline or visit your nearest SASSA office. Let them know about your scenario, they will verify your identity and then allow you to update your phone number directly.
Thank you very much
As there any number that I can call Sassa
Hi Zukisani,
Yes, you can call SASSA helpline at their toll free number 0800 60 10 11.
Hi Tshepo jafta khunong I need to change my cell phone number I lost my phone
Hi Tshepo,
You can change your phone number easily by following guide in this article.
Please help me
Wish to know what mast I do to change my number, coz I have lost my phone number
I lost my foun number I want to use new foun number
Hi Gadifele,
If you have lost your old phone number and want to use new phone number, then please follow the procedure in this article to change your phone number.
Plz send me a number how to chane my phone number cos I lost my phone an I hav a new number to update my R350 grant
Hi Ferosa,
You can just follow the steps described in this article to change your phone number.
I want to change my number the reason is that i buy a new cell phone sow is taking only Vodacom not MTN
Hi Mthetho,
Please follow this guide step-by-step and you will be successfully able to change your phone number.
I lost my Sim card and I can’t remember the old number what must I do,I’m Zukisani Lukhanyo Matyhona.
Hi I lost my phone number for 350 I need to change it
Hi Alondiwe,
Please follow the steps described in this article to change your phone number.
Me too
how i can change my old number
By following the steps in this guide.